ISS Operations Manager Amgen FSP

Job summary

The Operations Manager will oversee the execution of clinical trials, ensuring adherence to protocols, timelines, and regulatory standards. They are responsible for coordinating clinical operations delivery, mentoring junior staff, and engaging with cross-functional teams to optimize trial design.

Job details

Home Based- Mx- Exp. People Lead ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a Manager, Clinical Operations at ICON, you will oversee the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. What You Will Do: Your focus will be on coordinating clinical operations delivery, resolving issues, and developing team capability. Key responsibilities include: Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines. Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process. Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement. Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team. Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations. Your Profile: You will have solid clinical operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in a relevant scientific discipline or healthcare-related field Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards. Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment. Minimum of 2 years of experience as an Operations Manager or in a people leadership role Minimum of 3 years of direct experience in biosample management is required Proficiency in project management tools and methodologies, with a keen focus on optimizing processes. Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes. Willingness to travel as required (approximately 10%) Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: Competitive base salary and performance related incentives Health and wellbeing programmes including medical, dental, and vision coverage where applicable Retirement and pension plans Life assurance and disability coverage Employee assistance programmes and wellbeing resources Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

What you’ll do

The Operations Manager will oversee the execution of clinical trials, ensuring adherence to protocols, timelines, and regulatory standards. They are responsible for coordinating clinical operations delivery, mentoring junior staff, and engaging with cross-functional teams to optimize trial design.

Requirements

Candidates must hold a bachelor's degree in a scientific or healthcare-related field and possess at least 2 years of experience in an operations or leadership role. Additionally, a minimum of 3 years of direct experience in biosample management is required.

Benefits

• Competitive base salary • Performance related incentives • Medical coverage • Dental coverage • Vision coverage • Retirement plans • Pension plans • Life assurance • Disability coverage • Employee assistance programmes • Learning and development opportunities

Listed skills

• Clinical Operations · Preferred
• Process Optimization · Preferred
• Regulatory Compliance · Preferred
• interpersonal skills · Preferred
• People leadership · Preferred
• Communication · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical operations
• People leadership
• Biosample management
• Project management
• Regulatory compliance
• Operational planning
• Stakeholder management
• Team development
• Performance metrics
• Clinical trial execution
• Communication
• Interpersonal skills
• Process optimization
• Mentoring
• Business Metrics
• Influencing Skills
• Operational Efficiency
• Industry Standards
• Motivational Skills
• Management
• Decision Making
• Pre-Clinical Development
• Clinical Research
• Clinical Trials
• Continuous Improvement Process
• Leadership
• Interpersonal Communications
• Project Management
• Mentorship
• Operations Management
• Operational Planning
• Operations
• Performance Metric
• Team Building
• Coordinating

Job areas

• Healthcare
• Management & Leadership
• Science & Research
• Sales Operations Manager
• Operations Project Manager
• Management and Organization Analysts
• Project Management Specialists