State Head-Home Loan and Suvidha LAP

Delhi, ON
On-site
Posted Aug 22, 2026
1 position

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Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The State Head will drive the acquisition and growth of the Home Loan and Suvidha LAP portfolio by leveraging internal bank channels and cross-sell opportunities. The role involves managing a team of sales professionals, ensuring regulatory compliance, and maintaining strong relationships with branch stakeholders to meet business targets.

Job details

Job Requirements Role/Job Title: State Head-Home Loan and Suvidha LAP Business: Retail Banking Function department: Home Loans Job Purpose State Head – Home Loan and Suvidha LAP, will drive the acquisition and growth of the Home Loan portfolio by sourcing business through the bank’s existing customer base. The role will focus on leveraging internal channels, cross-sell opportunities, and relationship management to meet business targets while ensuring superior customer experience and compliance with internal policies. Key Responsibilities Primary Responsibilities Business Acquisition Generate Home Loan leads and disbursements through the bank’s existing customer base across branches in the assigned area. Collaborate with branch banking, relationship managers, and internal teams to identify potential customers. Ensure conversion of leads into disbursements as per defined productivity norms. Team Management & Training Lead and manage a team of Sales Managers and Territory Managers. Train and motivate team members and branch staff on product features, sales processes, and customer handling. Relationship Management Build and maintain strong relationships with branch heads, customer relationship officers, and other cross-functional teams to facilitate smooth lead generation and business closures. Act as a single point of contact for Home Loan requirements of existing customers in the area. Process & Compliance Ensure adherence to bank policies, processes, and regulatory guidelines. Coordinate with credit, operations, and legal teams to expedite approvals and documentation. Reporting & MIS Track and report daily, weekly, and monthly business performance. Share market feedback and insights with senior management for strategic refinement. Secondary Responsibilities '• Strong knowledge of Home Loan/Suvidha products, lending norms, and documentation. • Ability to identify and convert sales opportunities from existing customer relationships. • Good communication, presentation, and interpersonal skills. • Create environment for them to focus on digital enablement to fulfil customer needs holistically • Excellent relationship management and cross-functional coordination abilities. • Familiarity with banking systems and customer management platforms Education Graduate Degree: Any stream Postgraduate Degree: Any stream (preferred) Professional Certifications: Preferred but not mandatory Experience 4–9 years of relevant experience in BFSI sector Prior experience in secured/unsecured lending, team management, and internal channel sourcing Role Level: Chief Manager / AVP

What you’ll do

Requirements

Candidates must have 4–9 years of relevant experience in the BFSI sector with a strong background in secured or unsecured lending and team management. A graduate or postgraduate degree is required, along with excellent communication skills and familiarity with banking systems.