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Diana Arora

Open to opportunities

IMPORT/EXPORT & SHIPPING COORDINATOR

Brampton, ON

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Yorkville University

About

Import/export, shipping, and international trade professional with hands-on experience coordinating B2B and B2C orders across 23 European export markets. Experienced in international shipment coordination, shipping and export documentation, freight and warehouse communication, customer support, order lifecycle management, and trade compliance. Brings more than five years of operations and team management experience, including purchasing, inventory and stock control, supplier relations, and leadership of 25+ employees. Currently pursuing an MBA at Yorkville University and FITTskills International Trade Training. Seeking a part-time role in import/export, freight forwarding support, shipping, logistics, or related operations.

Skills

  • Ability to adapt
  • Ability to stay calm in difficult situations
  • Ability to work under pressure
  • Account Administration
  • Accounting
  • Action Planning
  • Activity coordination
  • adept at multitasking.
  • Administrative Support
  • Attention to detail
  • Bilingual communication
  • Billing
  • Billing dispute resolution
  • Capable of working independently
  • client relations
  • Collaboration
  • Communication
  • complaints
  • Compliance Documentation
  • Conflict Resolution
  • Customer service
  • Data entry
  • Inventory management
  • Logistics
  • Microsoft Excel
  • Microsoft Word
  • Organization
  • Problem solving
  • Project management
  • Reporting
  • Supply chain management
  • Time management
  • Warehouse operations

Experience

  1. Restaurant Manager

    Subway Canada

    Jan 2024 to Mar 2025

    Elora, Ontario

  2. Restaurant Manager

    B&C Restaurant

    Jul 2022 to Jul 2023

    Riga, Latvia

  3. Key Account Manager - Export Markets

    SIA ZINVA

    May 2021 to Apr 2022

    Riga, Latvia

  4. FOH Manager

    TGI Fridays (SIA Rosinter Restaurants)

    Dec 2019 to Sep 2021

    Riga, Latvia

Education

  1. Yorkville University

    Master of Business Administration (MBA)

    Brampton, ON

    2028

    Currently pursuing.

  2. Riga Stradins University

    Bachelor of Social Sciences, International Marketing and Advertising

    Latvia

    2016

Licences & certifications

  • IELTS General Training - Band 7.0

  • Smart Serve Ontario

  • Food Handler Certification (Ontario)

Languages

  • EnglishProfessional
  • FrenchBasic