Project Manager Assistant

Job summary

Support project managers by monitoring emails, assisting with calls and incoming jobs, coordinating with clients and project stakeholders, and helping schedule project activities. Maintain project records, document milestones, send work orders, and request and compile subcontractor quotes to support estimates and invoicing.

Job details

Who We Are ServiceMaster of the Fraser Valley is a restoration company that started in Abbotsford in 2002 and since has opened offices in Langley and soon Chilliwack. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day. At ServiceMaster We Like To Have Fun And Laughter Is Often Heard In The Air. We Carry That Positive Attitude With Us Even As We Are Running Out The Door To Assist People 24/7 With Emergency Losses At Their Homes And Businesses (such As Fires And Floods). We Believe Success Is Achieved By Putting Our 3 Core Values Into Practice Can Do Attitude Get It Done Right Win as a Team What We Offer Competitive Wages Excellent Health and Dental Benefit Plan RRSP and Profit-Sharing Program Career Advancement Opportunities Tuition Reimbursement Casual Dress Code On-Site Parking Employee Referral Program What You Will Do Monitor incoming emails for yourself and your project manager(s). Assist reception with overflow by answering incoming calls, relaying messages, and accepting incoming jobs. Coordinate with project manager(s), insurers, building professionals, technicians and subtrades to ensure timely and efficient project execution. Assist with scheduling and organizing project activities to meet deadlines and client expectations. Serve as a main point of contact for clients, providing regular updates and addressing any concerns received. Maintain accurate project documentation, including physical files, scopes of work, estimates, invoices, and progress reports. Document project milestones and completion for invoicing and accurate reporting. Send work orders, as directed, to internal departments and external trades. Send requests for quotes to subtrades and compile received documents for PM to provide accurate estimates. What You Have Knowledge of the restoration industry is an asset Administrative assistant experience General knowledge of the insurance industry Computer savvy and knowledgeable in Microsoft Office Suite Minimum typing speed of 50 WPM Ability to multitask and have great attention to detail Able to work in a high pressure environment Ability to work in sensitive solutions Strong communication skills Team player By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals. Are you interested in being part of a fun, fast-paced work environment? Do you want to be part of a team that seeks to provide restoration of property and peace of mind for individuals who have experienced a property loss? Can you empathize with customers while providing prompt, professional service? Do you have construction and/or cleaning knowledge? If you answered YES, ServiceMaster Restore may be a perfect fit for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

What you’ll do

Support project managers by monitoring emails, assisting with calls and incoming jobs, coordinating with clients and project stakeholders, and helping schedule project activities. Maintain project records, document milestones, send work orders, and request and compile subcontractor quotes to support estimates and invoicing.

Requirements

Administrative assistant experience, general knowledge of the insurance industry, computer proficiency with Microsoft Office, and a typing speed of at least 50 WPM are requested. Candidates should be able to multitask, work under pressure, communicate effectively, pay close attention to detail, and contribute as a team player; restoration industry knowledge is an asset.

Benefits

• Competitive Wages
• Health and Dental Benefits
• RRSP and Profit-Sharing Program
• Career Advancement Opportunities
• Tuition Reimbursement
• Casual Dress Code
• On-Site Parking
• Employee Referral Program

Listed skills

• Project Coordination · Preferred
• Administrative Support · Preferred
• scheduling · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Multitasking · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Teamwork · Preferred
• working under pressure. · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Coordination
• Administrative Support
• Scheduling
• Client Communication
• Customer Service
• Project Documentation
• Email Management
• Microsoft Office
• Typing
• Multitasking
• Attention to Detail
• Communication
• Teamwork
• Insurance Industry Knowledge
• Restoration Industry Knowledge
• Working Under Pressure

Job areas

• Administrative
• Customer Service & Support
• Management & Leadership
• Construction

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