Kitchen Sales & Order Fulfilment Co-worker

Job summary

Advise customers on kitchen solutions, identify their needs, recommend suitable products and services, and accurately process inbound kitchen orders. Maintain an organized, stocked, and well-merchandised sales area, contribute to sales targets, support store operations, and collaborate with the team.

Job details

WHAT YOU'LL NEED TO HAVE - Strong attention to detail with the ability to manage multiple priorities - Excellent customer service and sales skills - Ability to quickly identify customer needs and recommend solutions - Confident, approachable, and strong interpersonal communication skills - Passion for IKEA products, home furnishing, and sustainability - Minimum 6 months experience in a high-volume sales or customer service environment - Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg) - Flexibility to work Saturday, Sunday, Monday, and Friday shifts A DAY IN YOUR LIFE WITH US - Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling - Support and process inbound kitchen orders accurately and efficiently - Actively approach customers, assess needs, and recommend suitable products and services - Maintain strong knowledge of products, services, delivery options, and promotions - Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced - Contribute to team and store sales targets - Support daily operations, including physically handling products and maintaining store readiness - Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales - Collaborate with team members and provide support as needed Why you will love us Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing) In the IKEA world, this position is officially referred to as Kitchen Sales co-worker The starting rate/ salary for this position is 47310 CAD

What you’ll do

Advise customers on kitchen solutions, identify their needs, recommend suitable products and services, and accurately process inbound kitchen orders. Maintain an organized, stocked, and well-merchandised sales area, contribute to sales targets, support store operations, and collaborate with the team.

Requirements

Requires at least six months of experience in a high-volume sales or customer service environment, strong customer service and sales abilities, attention to detail, and effective communication. Candidates must be comfortable in a fast-paced, physically demanding role that includes lifting up to 23 kg, and be available for Friday, Saturday, Sunday, and Monday shifts.

Benefits

• Wellness Days
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• RRSP With Employer Matching
• Annual Bonus Incentive Plan
• Flexible Spending Account
• Life Insurance
• Merchandise Discounts
• Restaurant Discounts
• Free Drinks
• Healthy Meal Options
• Parental Leave
• Bereavement Leave
• Employee Assistance Program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Multitasking · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Attention To Detail
• Multitasking
• Customer Service
• Sales
• Needs Assessment
• Product Recommendations
• Interpersonal Communication
• Kitchen Solutions
• Order Processing
• Product Knowledge
• Merchandising
• Inventory Organization
• Teamwork
• Physical Product Handling
• Time Management
• Sustainability Awareness

Job areas

• Sales
• Retail
• Customer Service & Support
• Logistics

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