Patrol & Enforcement Manager

If you thrive on organization, problem-solving, and keeping things running smoothly, this role is for you! Reporting directly to the General Manager, you’ll be the driving force behind the day-to-day success of our parking operations. From ensuring patrol schedules are efficient to keeping our sites professional and compliant, you’ll play a key role in delivering on our promises to clients and customers. Job Description Reporting directly to the General Manager, you will be responsible for ensuring our parking locations maintain a robust patrol and enforcement schedule alongside a professional image and are fully operational and fulfilling all contractual obligations. Responsibilities Employee Scheduling Patrol Optimization Complaint Management Collections Agency management Reporting Patrol & Enforcement Fleet Management Work Order system management Team management Qualifications A solid educational background Good communication skills High degree of attention to detail Experience utilizing Microsoft Office Excellent time management Ability to work as a team member under minimal supervision Must be able to pass a criminal background check Valid provincial driver's license and clean abstract Assets Strong Leadership credentials Enthusiasm for ongoing learning, coaching, and training Results and target-oriented individual, focused on accuracy and customer relations Flexible availability Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens. The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes. #IPC1

The manager is responsible for overseeing parking operations, ensuring robust patrol and enforcement schedules, and maintaining a professional site image. They will manage team performance, fleet operations, and contractual obligations to clients.

Candidates need a solid educational background, a valid driver's license with a clean abstract, and proficiency in Microsoft Office. Strong leadership skills and the ability to pass a criminal background check are required.

• Time managementPreferred
• Employee schedulingPreferred
• LeadershipPreferred
• Microsoft OfficePreferred
• Communication SkillsPreferred

Identified from the job description. Confirm important requirements above.

• Employee Scheduling
• Patrol Optimization
• Complaint Management
• Collections Agency Management
• Fleet Management
• Work Order System Management
• Team Management
• Microsoft Office
• Time Management
• Leadership
• Customer Relations
• Communication Skills

• Management & Leadership
• Transportation
• Logistics
• Security & Safety
• Consulting

Minimum experience

5+ years

Apply by

Feb 28, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level