Assistant Business Manager (Retail Banking)

Department / Branch: Retail Banking Reports To: Head of Retail Banking Department Employment Type: Full-Time Permanent Location: 333 Bay St, Toronto, ON M5H 2R2 Responsibilities: Develop new business for the Retail Banking Department by promoting and delivering a range of retail banking products and services to targeted customers and groups. Promote, sell, and deliver retail banking products and services so as to meet the sales goals. Support on Web Product optimization and Social Media management, strategically planning and optimizing channels for the Bank's branding and marketing. Provide administrative support for Branches Marketing, actively support and guide branches in conducting marketing activities for retail business. Expand potential customer groups in line with the retail target customer development strategy. Requirements: Required Formal Education: Undergraduate Degree in Business, Finance, Economics, Marketing, or a related field. Work Experience: 3+ years of experience in the Financial Services or Banking Industry. Skills: Strong sales and negotiation skills. Excellent communication and presentation skills to engage with customers. Highly motivated, committed, and responsible, with the ability to work in a team environment. Excellent interpersonal skills with the ability to establish and maintain effective working relationships at all levels, and build a strong team spirit with other departments and partners. Good observance and adaptability to maintain all the Bank’s regulations, policies, and compliance procedures. Ability to work under pressure to meet customer deadlines. Maintain the Bank’s Code of Conduct at all time, with strong ethic to follow the Bank's policies and regulatory requirements. Special Requirements: Fluent in English and Mandarin. Recruitment Process, Privacy and Accessibility Notice: We thank all applicants for their interest in career opportunities with Industrial and Commercial Bank of China (Canada) (“ICBK”). Please note that only shortlisted candidates will be contacted. ICBK is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please inform us and we will work with you to address your needs. For more information on our accessibility commitment, please refer to Accessibility at ICBK on our corporate website. To learn more about how ICBK collects, uses, and safeguards personal information provided during the recruitment process, please refer to the ICBK Privacy Statement for Recruitment and Employment available on our corporate website.

Develop and promote retail banking products to meet sales goals and expand the customer base. Provide support for web product optimization, social media management, and branch marketing activities.

Requires an undergraduate degree in Business, Finance, Economics, or Marketing with over 3 years of experience in banking or financial services. Candidates must be fluent in both English and Mandarin.

• TeamworkPreferred
• SalesPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Negotiation
• Communication
• Presentation
• Interpersonal Skills
• Teamwork
• Compliance
• English Fluency
• Mandarin Fluency

• Finance & Accounting
• Sales
• Marketing
• Management & Leadership
• Retail

Minimum education

Bachelor’s degree

Minimum experience

3+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable

Application method

Direct apply is available