Project Manager - Learning and Development

Job summary

Lead end-to-end planning and delivery of medium-to-high complexity Learning & Development projects, ensuring they meet business objectives and are completed on time, within scope, and within budget. Coordinate stakeholders, vendors, learning delivery strategies, governance, risk management, communications, and project retrospectives.

Job details

Project Manager III – Learning & Development Position Overview We are seeking an experienced Project Manager III to lead and manage medium-to-high complexity Learning & Development (L&D) initiatives. The successful candidate will be responsible for overseeing the end-to-end planning, coordination, and implementation of learning projects, ensuring deliverables are completed on time, within budget, and aligned with business objectives. This role requires strong project management experience within a Learning & Development environment, with the ability to manage multiple stakeholders, navigate competing priorities, and deliver effective learning solutions across various formats. Contract Details Contract Duration: Approximately 11 months Extension Potential: Possible Permanent Conversion Potential: Possible Start Date: ASAP Schedule: Monday to Friday, standard business hours Work Arrangement: Hybrid – Downtown Toronto - 4 days per week Overtime: Not anticipated Travel: Not required Rate: $70-80/h (INC) Project Overview The successful candidate will join a collaborative Learning & Development team responsible for delivering a portfolio of training and organizational learning initiatives. The role will focus on managing multiple medium-to-high complexity projects, partnering with business stakeholders and learning specialists to develop and implement effective training solutions. This is an excellent opportunity for an experienced Project Manager with a strong Learning & Development background to contribute to impactful organizational initiatives while working with a collaborative, cross-functional team. Key Responsibilities Develop an understanding of overall project and program priorities, ensuring assigned initiatives align with broader business objectives. Lead the end-to-end planning and execution of medium-to-high complexity Learning & Development projects. Drive the implementation of learning solutions across various delivery formats, including: Instructor-led training (in-person and virtual) eLearning Webinars Self-directed learning pathways Workshops Utilize project management tools and methodologies to ensure projects are delivered on time, within scope, and within budget. Support vendor selection, engagement, and onboarding when external learning solutions are required. Develop and implement effective stakeholder engagement strategies. Build and maintain strong relationships with internal and external stakeholders. Facilitate regular project status meetings and communicate progress to project teams and business stakeholders. Partner with Learning & Development teams and business partners to develop delivery strategies, change management plans, launch communications, and ongoing maintenance plans. Maintain strong project governance and proactively identify, manage, and resolve risks and issues. Conduct project retrospectives and incorporate lessons learned to drive continuous improvement. Apply Agile, Scrum, and hybrid project management methodologies where appropriate. Stay current with emerging project management practices and contribute knowledge and expertise to the broader project management community. Required Qualifications & Experience 7–10 years of project management experience, preferably within a Learning & Development or adult education environment. Demonstrated experience managing medium-to-high complexity projects. Direct experience managing Learning & Development projects, including learning solution design, development, and implementation. Experience working within the financial services, banking, or insurance industry. Strong understanding of project management frameworks, methodologies, and best practices. Experience with Agile and Scrum methodologies. Proficiency in Microsoft Office Suite, particularly Microsoft Project. Post-secondary education. Strong organizational, planning, and coordination skills. Key Skills & Competencies Excellent stakeholder management and relationship-building capabilities. Strong verbal and written communication skills, with the ability to tailor messaging to different audiences and organizational levels. Proven ability to manage multiple projects simultaneously while adapting to changing business priorities. Strong attention to detail and organizational skills. Excellent critical thinking, analytical, and problem-solving capabilities. Ability to translate business requirements into effective learning solutions in collaboration with Learning & Development partners. Strong negotiation, influencing, facilitation, and consensus-building skills. Solutions-oriented mindset with a proactive, can-do attitude. Ability to work independently, take initiative, and thrive in a dynamic environment. Strong commitment to operational excellence, service delivery, and achieving project outcomes. Experience facilitating virtual meetings using collaboration platforms such as Microsoft Teams and Webex. Nice-to-Have Qualifications Project Management Professional (PMP) certification. Agile and/or Scrum certification. Previous experience within the banking or financial services industry. Experience in performance consulting, instructional design, learning development, facilitation, or learning technologies. Knowledge of adult learning principles and various training delivery methods. Experience with Learning Management Systems (LMS) and Learning Experience Platforms (LXP). Familiarity with eLearning tools and standards, including SCORM, xAPI, and HTML5. Experience with eLearning development software such as Articulate Storyline and Rise. Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

What you’ll do

Lead end-to-end planning and delivery of medium-to-high complexity Learning & Development projects, ensuring they meet business objectives and are completed on time, within scope, and within budget. Coordinate stakeholders, vendors, learning delivery strategies, governance, risk management, communications, and project retrospectives.

Requirements

Requires 7–10 years of project management experience, including direct experience delivering Learning & Development projects, preferably in adult education and with experience in financial services, banking, or insurance. Candidates need strong project management, Agile and Scrum, stakeholder, communication, and organizational skills, proficiency with Microsoft Office and Microsoft Project, and post-secondary education.

Listed skills

• Project management · Preferred
• Stakeholder Management · Preferred
• Project Coordination · Preferred
• Agile · Preferred
• Scrum · Preferred
• Risk Management · Preferred
• Change Management · Preferred
• Facilitation · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Management
• Learning And Development
• Stakeholder Management
• Project Planning
• Project Coordination
• Agile
• Scrum
• Microsoft Project
• Risk Management
• Change Management
• Learning Solution Design
• Vendor Management
• Facilitation
• Communication
• Adult Learning
• Problem-Solving

Job areas

• Management & Leadership
• Education
• Human Resources
• Finance & Accounting

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