Bilingual Payroll Specialist

Job summary

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end filings, reporting, and remittances. Respond to client questions, troubleshoot payroll issues with internal teams, and provide payroll guidance and best practices.

Job details

JOB DESCRIPTION This is a permanent Payroll Specialist opportunity for an early-career payroll professional looking to develop their expertise within a large, established team. You’ll own payroll processing for multiple clients, answer payroll and tax-related questions, troubleshoot issues, and support year-end activities while continuing to build your payroll knowledge and PCP/NPI certification. - Own and process payroll for multiple client accounts - Schedule, run, audit and balance payrolls - Handle year-end balancing, filing, reporting and remittances - Answer client questions around payroll, tax filing and processes - Troubleshoot payroll issues with internal support teams - Provide clients with payroll best practices and solutions Maintain payroll knowledge/certification and complete ongoing training We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position REQUIRED SKILLS AND EXPERIENCE 1. 1–2+ years payroll processing experience 2. Client service experience and comfortable handling client inquiries by phone 3. Strong time management, organization & prioritization 4. Strong communication, analytical & problem-solving skills 5. MS Office, including Word/Excel English/French bilingual NICE TO HAVE SKILLS AND EXPERIENCE PCP/NPI certified or committed to pursuing certification Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

What you’ll do

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end filings, reporting, and remittances. Respond to client questions, troubleshoot payroll issues with internal teams, and provide payroll guidance and best practices.

Requirements

Applicants need 1–2 or more years of payroll processing experience, client service experience, and comfort handling client inquiries by phone. Strong organization, time management, communication, analytical, and problem-solving skills, Microsoft Word and Excel proficiency, and English-French bilingual ability are required; PCP/NPI certification or a commitment to pursue it is preferred.

Listed skills

• Customer service · Preferred
• Troubleshooting · Preferred
• Time management · Preferred
• Organization · Preferred
• Prioritization · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll Processing
• Payroll Scheduling
• Payroll Auditing
• Payroll Balancing
• Year-End Payroll
• Tax Filing
• Payroll Reporting
• Remittances
• Client Service
• Client Inquiry Handling
• Troubleshooting
• Time Management
• Organization
• Prioritization
• Communication
• Analytical Problem-Solving

Job areas

• Finance & Accounting
• Human Resources
• Customer Service & Support

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