Bilingual Payroll Specialist

Job summary

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end reconciliations, filings, reporting, and remittances. Respond to client payroll questions, troubleshoot issues with internal teams, and provide payroll guidance and solutions.

Job details

Primary Location: Montreal - Open to Toronto, Dartmouth, Vancouver Bilingual: English/French mandatory Location: Montreal PRIORITY (open to Toronto, Halifax, Vancouver) OVERVIEW: We are seeking a detail-oriented Payroll Specialist to support the accurate and timely processing of payroll while delivering exceptional service to clients and employees. This role is responsible for payroll administration, responding to payroll-related inquiries, resolving issues, and ensuring compliance with payroll legislation and company policies. The Payroll Specialist will also play a key role in supporting year-end activities, including tax reporting, reconciliations, and the preparation of year-end payroll documentation. Must-Haves Payroll processing experience Client service experience and comfortable handling client inquiries by phone Strong time management, organization & prioritization Strong communication, analytical & problem-solving skills MS Office, including Word/Excel English/French bilingual Nice to Have PCP/NPI certification or working toward it Responsibilities Own and process payroll for multiple client accounts Schedule, run, audit and balance payrolls Handle year-end balancing, filing, reporting and remittances Answer client questions around payroll, tax filing and processes Troubleshoot payroll issues with internal support teams Provide clients with payroll best practices and solutions Maintain payroll knowledge/certification and complete ongoing training Salary rate: $60,000 - $75,000 (Salary is ranged is based off levels and years of experience) We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position

What you’ll do

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end reconciliations, filings, reporting, and remittances. Respond to client payroll questions, troubleshoot issues with internal teams, and provide payroll guidance and solutions.

Requirements

Candidates must have payroll processing and client service experience, including comfort handling client inquiries by phone, and be bilingual in English and French. Strong organization, time management, prioritization, communication, analytical, and problem-solving skills are required, along with proficiency in Microsoft Word and Excel; PCP/NPI certification or progress toward it is an asset.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll Processing
• Payroll Administration
• Client Service
• Client Inquiry Handling
• Time Management
• Organization
• Prioritization
• Communication
• Analytical Skills
• Problem-Solving
• Microsoft Word
• Microsoft Excel
• Payroll Compliance
• Year-End Payroll Reporting
• English-French Bilingualism

Job areas

• Finance & Accounting
• Customer Service & Support
• Consulting

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