Bilingual Payroll Specialist

Job summary

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end filing, reporting, and remittances. Respond to client payroll and tax questions, troubleshoot issues with internal teams, and provide payroll best practices and solutions.

Job details

Job Description Insight Global is hiring a permanent Bilingual Payroll Specialist for a top client in the Payroll and HR Solutions industry. This is an excellent opportunity for an early-career payroll professional looking to develop their expertise within a large, established team. You’ll own payroll processing for multiple clients, answer payroll and tax-related questions, troubleshoot issues, and support year-end activities while continuing to build your payroll knowledge and PCP/NPI certification. Own and process payroll for multiple client accounts Schedule, run, audit and balance payrolls Handle year-end balancing, filing, reporting and remittances Answer client questions around payroll, tax filing and processes Troubleshoot payroll issues with internal support teams Provide clients with payroll best practices and solutions Maintain payroll knowledge/certification and complete ongoing training Required Skills & Experience 1–2+ years payroll processing experience Client service experience and comfortable handling client inquiries by phone Strong time management, organization & prioritization Strong communication, analytical & problem-solving skills MS Office, including Word/Excel *Candidates must be bilingual in English/French Nice to Have Skills & Experience PCP/NPI certified or committed to pursuing certification Compensation: $60,000-$65,000/year Exact compensation may vary based on several factors, including skills, experience, and education. Artificial intelligence tools are used to assist in screening and assessing applicants for this position. This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position. *This position is open for candidates in Montreal, Toronto, Halifax and Vancouver. It is hybrid 3 days per week onsite at the office location in each city.

What you’ll do

Process, schedule, audit, and balance payroll for multiple client accounts, including year-end filing, reporting, and remittances. Respond to client payroll and tax questions, troubleshoot issues with internal teams, and provide payroll best practices and solutions.

Requirements

Candidates need at least 1–2 years of payroll processing experience, client service experience, and comfort handling inquiries by phone. They must be bilingual in English and French, have strong organizational, communication, analytical, and problem-solving skills, and be proficient in Microsoft Word and Excel; PCP/NPI certification or a commitment to pursue it is preferred.

Listed skills

• Customer service · Preferred
• Troubleshooting · Preferred
• Time management · Preferred
• Organization · Preferred
• Prioritization · Preferred
• Communication · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll Processing
• Client Service
• Payroll Auditing
• Payroll Balancing
• Year-End Payroll Activities
• Tax Filing
• Payroll Reporting
• Payroll Remittances
• Troubleshooting
• Time Management
• Organization
• Prioritization
• Communication
• Analytical Skills
• Problem-Solving
• Microsoft Word And Excel

Job areas

• Human Resources
• Finance & Accounting
• Customer Service & Support

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