Business Analyst/Business Support Specialist

Toronto, ON
Hybrid
Posted Oct 14, 2026
1 position

$53–$60 / hour

Applications are currently unavailable for this posting.

Employment type: Contract
Experience level: 4+ years
Posting language: English
Office presence: 1 days per week
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Coordinate project activities and change requests from initiation through closure, while gathering requirements and maintaining user stories and project documentation. Liaise with business teams, technology teams, and vendors; track project status, risks, dependencies, and action items; and support Agile delivery and Jira backlog management.

Job details

6 month contract + extensions Hybrid 1x per week in Toronto Pay: $53/hr T4 $60/hr incorp Required Skills & Experience 4+ years of experience in Business Analysis, or Technology Delivery Experience supporting pricing, lending, mortgages or financial services applications Experience working in Agile environments Strong knowledge of Jira and project tracking tools Ability to gather requirements and facilitate stakeholder discussions Experience with change management, including handling change requests Understanding of software development, networking, and technology concepts Strong communication, organization, and problem-solving skills Nice to Have Skills & Experience Experience managing change requests and vendor coordination Understanding of upstream/downstream system integrations Job Description Insight Global is seeking a Business Analyst/Technical Support Specialist to support technology project delivery and change initiatives within an Agile environment. This individual will work closely with business stakeholders, technology teams, and vendors to coordinate projects, manage change requests, gather requirements, and ensure successful delivery. Responsibilities: Coordinate project activities and change requests from initiation through closure Gather and document business and technical requirements Create and maintain user stories and project documentation Act as a liaison between business teams, technology teams, and vendors Track project status, risks, dependencies, and action items Support Agile delivery processes and Jira backlog management We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

What you’ll do

Requirements

Requires 4+ years of business analysis or technology delivery experience, ideally supporting pricing, lending, mortgages, or financial services applications. Candidates should have Agile experience, strong Jira and project tracking skills, and the ability to gather requirements, facilitate stakeholder discussions, manage change requests, and understand software development, networking, and technology concepts.