Field Service Representative

Role: Field Service Representative Type: 6 month contract Location: Onsite 5x/week in Cambridge, ON with travel across Canada and US Rate: $45-$48/hr JOB DESCRIPTION Insight Global is looking a Field Service Representative who will be responsible for servicing automation equipment remotely and at the customers’ facilities with a focus on, resolution of customer issues to support increasing customer loyalty and revenue with alignment to the customer’s needs. They will be responsible for preparing comprehensive service reports to support system improvements and generating additional opportunities. FSR’s will be rotated through periods where they will be performing services work, and periods where they will be integrated into our system build process where they will develop deeper knowledge of specific systems to become subject matter experts to support our customers throughout the life cycle of their systems. REQUIRED SKILLS AND EXPERIENCE - 5+ years of experience servicing or building high speed automation systems. - Strong understanding of pneumatics and hydraulics with basic electrical and system control, along with the ability to read engineering drawings, reference manuals and assembly systems instruction guides is essential. - Strong working knowledge with Siemens controls - Experience and be proficient with Microsoft Word and Excel. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

The role involves servicing automation equipment both remotely and at customer facilities to resolve issues and increase loyalty. The representative will also rotate into the system build process to become a subject matter expert and prepare comprehensive service reports.

Candidates must have over 5 years of experience with high-speed automation systems and proficiency in Siemens controls. Strong knowledge of pneumatics, hydraulics, and the ability to read engineering drawings is essential.

• Microsoft ExcelPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Automation Systems
• Pneumatics
• Hydraulics
• Electrical Controls
• System Control
• Engineering Drawings
• Siemens Controls
• Microsoft Word
• Microsoft Excel

• Engineering
• Manufacturing
• Trades
• Consulting
• Customer Service & Support

Minimum experience

5+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available