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Technical Analyst (Desk Side Support)

  • Fredericton, NB
  • On-site
  • Posted Oct 17, 2026
  • 1 position

$31–$33 / hour

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Employment type
Contract
Experience level
Mid-level · 2+ years
Minimum education
College diploma
Posting language
English
Working hours
40 hours per week
Seniority
Entry level
Application method
Direct apply is available

Job summary

Image and deploy devices, install and support software, gather client requirements, and troubleshoot hardware and software issues. Set up, remove, and exchange desktop equipment, track and report daily work, and perform other technical duties as assigned.

Job details

Role: Technical Analyst Type: 3 Month Contract (Opportunity for extension) Location: Saint John, NB OR Frederickton, NB Rate: $31-$33/hr JOB DESCRIPTION Device imaging and deployment Software installation and support Gathering information and requirements from clients Troubleshooting hardware and software issues Physical setup, removal, and exchange of desktop equipment Tracking and reporting daily work Other technical duties within skillset as assigned by the team lead or manager REQUIRED SKILLS AND EXPERIENCE IT diploma or equivalent post-secondary education 2+ years of recent and relevant IT support experience Strong customer service experience Hands-on experience providing onsite support for users and devices We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

What you’ll do

Image and deploy devices, install and support software, gather client requirements, and troubleshoot hardware and software issues. Set up, remove, and exchange desktop equipment, track and report daily work, and perform other technical duties as assigned.

Requirements

Requires an IT diploma or equivalent post-secondary education and at least two years of recent, relevant IT support experience. Candidates must also have strong customer service skills and hands-on experience providing onsite support for users and devices.

Listed skills

  • Software Installation · Preferred
  • Requirements gathering · Preferred
  • Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Device Imaging
  • Device Deployment
  • Software Installation
  • Software Support
  • Requirements Gathering
  • Hardware Troubleshooting
  • Software Troubleshooting
  • Desktop Equipment Setup
  • Onsite IT Support
  • Customer Service
  • Work Tracking
  • Work Reporting

Job areas

  • Technology
  • Customer Service & Support

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