Inside Sales Customer Service Rep

JOB DESCRIPTION POSITION: Inside Sales/Customer Service Rep – Newmarket, Ontario REPORTS TO: Inside Sales Manager DUTIES AND RESPONSIBILITIES: Prepare quotes primarily on Interroll’s Dynamic Storage line Cross train on all relevant product lines to Interroll Canada’s customer base and provide accurate quotes to customers Prepare reports, Sales orders, quotes, order confirmations and other documents by utilizing the company ERP system – SAP Work in conjunction with the Regional Sales Managers to track orders, communicate and coordinate with customers. Work closely with internal departments to meet customer expectations. (Materials, Purchasing, Engineering, Logistics, Production, etc.) Communicate changes in order status to customers Input new parts and parts orders into SAP All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: Align with Interroll’s Growth Performance Culture. Proficiency with SAP is an asset, but not a requirement Proficiency with Microsoft Suite considered an asset Post secondary education in Engineering or Business considered an asset but not required. Written and spoken French considered an asset but not required. Live in the Greater Toronto Area with the ability to work on site in Newmarket office Must be a team player, flexible and able to cope with tight deadlines and fast pace Must be able to work within a matrix organization. Must be pragmatic and with a hands-on attitude. Possess the ability to develop strong relationships across the organization. Possess a positive attitude with an ability to absorb and learn quickly.

The role involves preparing quotes and sales orders using SAP, primarily for the Dynamic Storage line. It also requires coordinating with Regional Sales Managers and internal departments to track orders and meet customer expectations.

Candidates should be based in the Greater Toronto Area and possess a pragmatic, team-oriented attitude. Proficiency in SAP, Microsoft Suite, and a post-secondary education in Engineering or Business are considered assets.

• SAPPreferred
• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• SAP
• Microsoft Suite
• Quoting
• Order Processing
• Customer Service
• Interdepartmental Coordination
• Report Generation
• Sales Support
• French Language
• Relationship Management

• Sales
• Customer Service & Support
• Manufacturing
• Engineering
• Logistics

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Apply by

Oct 2, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available