Bilingual Administrative Assistant

Job summary

Provide administrative and operational support to the HR team across employee lifecycle processes, maintain HRIS and survey data, and manage HR inquiries. Coordinate recruitment, reviews, benefits and leave processes, and prepare HR communications, metrics, and compliance reports.

Job details

The Role We are seeking a bilingual Administrative Assistant to join our HR team at IPH Canadian Services in Ottawa or Montréal. The Administrative Assistant will provide administrative and operational support to the HR team across the full employee lifecycle within the Canadian member firms. This role is well suited to an experienced administrative professional who is highly organized, works well under pressure and can manage multiple priorities in a fast-paced environment. Responsibilities Provide administrative support across the employee lifecycle, including onboarding and offboarding, employment changes, probation, contract ends and leaves Maintain accurate employee data in the HRIS and manage survey data in CultureAmp Manage the HR inbox, respond to inquiries and escalate matters as needed Support recruitment, including campus recruitment, by conducting prescreen calls and scheduling interviews Coordinate documents, approvals and follow-ups for performance reviews, remuneration reviews, benefits and leave programs Prepare memos and HR metrics and reports, including compliance reporting, and draft the monthly HR newsletter Perform other duties as assigned Knowledge and Exprience Diploma or bachelor's degree in administration, or an equivalent combination of education and experience 5+ years of administrative experience, ideally in a corporate or professional services setting Advanced proficiency in the Microsoft Office Suite Experience with SAP SuccessFactors, Ceridian Dayforce or similar systems is an asset Strong oral and written communication skills in English and French (as the firms serves a predominantly international clientele whose language of communication is English, fluency in English is a requirement) Proven ability to manage multiple priorities in a fast-paced environment Strong organizational and administrative skills, with close attention to detail Ability to handle confidential information with discretion and professionalism Ability to work independently, manage competing priorities and meet deadlines About Us IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of approximately 1600 people in Australia, New Zealand, Canada, Singapore, Malaysia, China, Indonesia, Thailand, Philippines and Hong Kong. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organisations, SMEs and professional services firms worldwide. We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be. We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.

What you’ll do

Provide administrative and operational support to the HR team across employee lifecycle processes, maintain HRIS and survey data, and manage HR inquiries. Coordinate recruitment, reviews, benefits and leave processes, and prepare HR communications, metrics, and compliance reports.

Requirements

Requires a diploma or bachelor's degree in administration, or equivalent education and experience, and at least five years of administrative experience. Candidates need advanced Microsoft Office skills, strong English and French communication, excellent organization and prioritization, attention to detail, and discretion with confidential information; experience with SuccessFactors, Dayforce, or similar systems is an asset.

Listed skills

• Administrative Support · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Human Resources Administration
• Employee Lifecycle Administration
• Onboarding and Offboarding
• HRIS Data Management
• SAP SuccessFactors
• Ceridian Dayforce
• Microsoft Office
• Recruitment Coordination
• Interview Scheduling
• Performance Review Coordination
• HR Reporting
• English Communication
• French Communication
• Confidentiality
• Organization and Prioritization

Job areas

• Human Resources
• Administrative
• Legal

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