Business Analyst - Senior

Toronto, ON
On-site
Posted Oct 15, 2026
1 position

Opens LinkedIn

Employment type: Contract
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Gather and document business and system requirements, analyze workflows, create user stories, functional specifications, and Figma prototypes, and support development. Lead QA testing, coordinate UAT, maintain the product backlog, and work with stakeholders to improve processes and support digital transformation.

Job details

Business Analyst Job Description The Business Analyst will gather and document requirements, analyze workflows, develop user stories and functional specifications, create Figma prototypes, support development, lead QA testing, coordinate UAT, and maintain the product backlog. Technology Stack: Microsoft Dynamics CRM, MuleSoft, Java, and React. Experience and Skill Set Requirements 1. Business Analysis and Requirements Management Experience gathering and documenting business and system requirements. Proficiency in user stories, acceptance criteria, Visio, and process mapping. Experience with workflow optimization, systems re-engineering, and SQL. 2. Stakeholder Engagement and Communication Experience facilitating requirements workshops, JAD sessions, and stakeholder interviews. Strong communication, documentation, and presentation skills. Ability to translate business requirements into technical specifications. 3. Technical Tools and Proficiency Experience with JIRA, Confluence, Azure DevOps, Figma, Visio, and SharePoint. Familiarity with SQL, Power BI, and advanced Excel is an asset. Knowledge of CRM, ERP, and cloud-based solutions is an asset. 4. Systems Optimization and Digital Transformation Experience improving workflows, identifying automation opportunities, and supporting digital transformation. Understanding of Agile (Scrum/Kanban) and Waterfall methodologies. Strong analytical and problem-solving skills. 5. Governance and Compliance Familiarity with project governance, ITIL, information security, regulatory compliance, and service delivery processes. Desired Skills and Experience Business Analyst Job Description The Business Analyst will gather and document requirements, analyze workflows, develop user stories and functional specifications, create Figma prototypes, support development, lead QA testing, coordinate UAT, and maintain the product backlog. Experience and Skill Set Requirements 1. Business Analysis and Requirements Management Experience gathering and documenting business and system requirements. Proficiency in user stories, acceptance criteria, Visio, and process mapping. Experience with workflow optimization, systems re-engineering, and SQL. 2. Stakeholder Engagement and Communication Experience facilitating requirements workshops, JAD sessions, and stakeholder interviews. Strong communication, documentation, and presentation skills. Ability to translate business requirements into technical specifications. 3. Technical Tools and Proficiency Experience with JIRA, Confluence, Azure DevOps, Figma, Visio, and SharePoint. Familiarity with SQL, Power BI, and advanced Excel is an asset. Knowledge of CRM, ERP, and cloud-based solutions is an asset. 4. Systems Optimization and Digital Transformation Experience improving workflows, identifying automation opportunities, and supporting digital transformation. Understanding of Agile (Scrum/Kanban) and Waterfall methodologies. Strong analytical and problem-solving skills. 5. Governance and Compliance Familiarity with project governance, ITIL, information security, regulatory compliance, and service delivery processes.

What you’ll do

Requirements

Requires experience in business analysis, requirements management, process mapping, workflow optimization, and translating business needs into technical specifications, along with strong stakeholder communication and analytical skills. Familiarity with JIRA, Confluence, Azure DevOps, Figma, Visio, SharePoint, SQL, Agile and Waterfall methods, and governance or compliance practices is expected or considered an asset.