Corporate Continuous Improvement Facilitator

Job summary

The facilitator is responsible for developing and delivering continuous improvement programs, including training, coaching, and certification support across the organization. They will collaborate with business leaders and subject matter experts to ensure training materials remain relevant and aligned with strategic business objectives.

Job details

We are currently seeking candidates for the role of Continuous Improvement Facilitator, based at our Head Office in Saint John, New Brunswick. Reporting to the Corporate Director, Business Performance and Continuous Improvement, the Continuous Improvement Facilitator is responsible for the development, delivery, and continuous enhancement of J.D. Irving, Limited's Continuous Improvement and organizational capability programs. In this role, you will facilitate learning experiences that build Continuous Improvement capabilities across the organization through training, coaching, mentoring, curriculum development, learner assessment, and certification support. You will collaborate with business leaders, divisional Continuous Improvement teams, Human Resources, and subject matter experts to ensure programs remain practical, relevant, and aligned with business objectives. RESPONSIBILITIES * Deliver Continuous Improvement and leadership development programs across J.D. Irving businesses. * Facilitate certification programs including: * White Belt * Yellow Belt * Lean Belt * Green Belt * Innovation & Design Thinking * Change Management * Other Continuous Improvement and Leadership Development programs as assigned * Coach, mentor, and support certification candidates throughout their learning journey. * Evaluate learner progress and certification readiness. * Design, develop, and continuously improve program curriculum and training materials. * Measure and monitor program effectiveness through learner engagement, certification success, and business impact. * Partner with stakeholders across the organization to identify capability development opportunities. * Support the ongoing growth of Continuous Improvement knowledge and practices throughout J.D. Irving, Limited. * Travel for the role may be required. QUALIFICATIONS * Post-secondary education in Business, Engineering, Education, Organizational Development, or a related field. * Minimum three years of experience leading Lean, Six Sigma, Operational Excellence, or Continuous Improvement initiatives. * Lean Six Sigma Black Belt certification, or Green Belt certification combined with significant Continuous Improvement project leadership experience. * Demonstrated success delivering measurable business results through process improvement. * Experience facilitating training, workshops, and presentations for diverse audiences. * Experience coaching, mentoring, and supporting individuals through development or certification programs. * Understanding of adult learning principles and experience developing learning solutions or training materials. * Strong communication, relationship-building, and stakeholder management skills. * Experience using Articulate 360 (Storyline and/or Rise) is considered a strong asset. Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. Irving Business Services is a vital support function within J.D. Irving, Limited, delivering expertise in essential areas such as Finance, Human Resources, Supply Chain, Health and Safety, Communications, and Legal. By managing resources, delivering fast and flexible outcomes, and fostering innovation, Irving Business Services plays a critical role in driving operational success and supporting the company’s long-term strategic goals. With a focus on collaboration and continuous improvement, Irving Business Services offers exciting opportunities for growth and development within a leading organization.

What you’ll do

The facilitator is responsible for developing and delivering continuous improvement programs, including training, coaching, and certification support across the organization. They will collaborate with business leaders and subject matter experts to ensure training materials remain relevant and aligned with strategic business objectives.

Requirements

Candidates must have post-secondary education and at least three years of experience leading Lean or Six Sigma initiatives. A Lean Six Sigma Black Belt or Green Belt certification is required, along with strong facilitation and stakeholder management skills.

Listed skills

• Continuous Improvement · Preferred
• Change Management · Preferred
• Training · Preferred
• Operational Excellence · Preferred
• Coaching · Preferred
• Facilitation · Preferred
• Stakeholder Management · Preferred
• Lean · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Continuous Improvement
• Lean
• Six Sigma
• Facilitation
• Training
• Coaching
• Mentoring
• Curriculum Development
• Change Management
• Design Thinking
• Stakeholder Management
• Operational Excellence
• Articulate 360
• Storyline
• Rise
• Project Leadership
• Workplace Inclusivity
• Supply Chain
• Business Objectives
• Business Results
• Adult Learning Principles
• Business Continuity Planning
• Capability Development
• Communication
• Continuous Improvement Process
• Finance
• Six Sigma Green Belt
• Leadership
• Innovation
• Leadership Development
• Lean Manufacturing
• Lean Six Sigma
• Lean Six Sigma Black Belt
• Mentorship
• Organizational Development
• Presentations
• Relationship Building
• Process Improvement

Job areas

• Management & Leadership
• Education
• Manufacturing
• Engineering
• Consulting
• Continuous Improvement Facilitator
• Business Change Manager
• Management and Organization Analysts
• Business Continuity Planners
• Business Operations Specialists, All Other

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