Contents Litigation Specialist

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. Job Description We are seeking a Contents Specialist to join our Vancouver office. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join our Contents team. The responsibilities of this role extend beyond those of traditional personal property appraisers. The ideal person for this position will have strong customer service skills, a proactive and flexible approach, and the ability to think strategically while managing a variety of responsibilities. The Contents Litigation Specialist will be responsible for assisting in dispute resolution, expert testimony, litigation and appraisal valuations related to the property insurance field. This is a challenging and rewarding role for an ambitious individual and involves occasionally traveling to post-loss sites, collecting information, analyzing, pricing, and creating reports on a wide variety of personal property items. Office work would be required for preparing the reports by analyzing and compiling the data using estimating software, databases, and proprietary software. Job Responsibilities Visit post-loss sites to inspect and collect information used to create estimates and reports related to the replacement costs and depreciated cash value of contents on personal and commercial losses. Perform the necessary work to provide replacement costs and depreciated cash value valuations of contents on personal and commercial losses. Assist in expert testimony, dispute resolution, litigation as related to the property insurance field. Perform site inspections if needed to qualify and quantify damaged contents. Prepare the replacement cost and depreciated cost analysis reports. Coordinate communications between all stakeholders. Establish costs, depreciation, and location pricing impacts. Review all final appraisal packages to ensure accuracy and completeness, prior to formal submission and recommendation. Successfully participate and complete all internal and external training. Perform additional assignments per manager's direction. Travel as required to fulfill above noted duties. Qualifications Required Qualifications High school diploma, GED, or equivalent Must possess a valid driver’s license and a reliable vehicle for transportation for company business. Must have proficient computer knowledge of Microsoft Office applications and the ability to learn various electronic and manual estimating systems. Must have proficient knowledge of Microsoft Excel. Strong analytical skills and effective communication skills are essential for this role. Previous experience in a Customer Service. Deep understanding of Content claims in the property claims space. Ability to interpret and publish Xactimate estimates. Preferred Qualifications Experience managing contents following various claims (fire, flood, etc.) and overseeing the cleaning process. Physical and Mental Job Qualifications Ability to wear personal protective equipment as required by the work site. Physically able to conduct inspections and carry equipment used for inspections. Able to climb ladders to reach high areas or roofs. Must be able to write reports of findings after inspections 50% of day-to-day duties. May be exposed to UV radiation from the sun, radon, or other forms of air pollution. Willingness to travel – locally, regionally, and for CAT response when needed. Additional Information Some of the Benefits We Have Include J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs. Our flexible work environment allows employees to work remotely when needed Generous Annual Leave Policy Comprehensive Medical Insurance A reasonable estimate of the salary range for this role is $65,000 - $75,000. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. Please explore what we’re all about at www.jsheld.com. EEO and Job Accommodations We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

The specialist is responsible for conducting site inspections to value personal and commercial property contents for insurance claims. They provide expert testimony, resolve disputes, and prepare detailed replacement cost and depreciation reports.

Candidates must have a high school diploma, a valid driver's license, and proficiency in Microsoft Excel and Xactimate. Experience in property content claims and strong analytical and communication skills are required.

• Flexible work environment • Generous annual leave policy • Comprehensive medical insurance

• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Property Insurance Valuation
• Dispute Resolution
• Expert Testimony
• Xactimate
• Microsoft Excel
• Microsoft Office
• Customer Service
• Analytical Skills
• Report Writing
• Site Inspection
• Content Claims Management
• Replacement Cost Analysis

• Consulting
• Legal
• Finance & Accounting
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Oct 1, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available