Sales Associate - JAK's Burnaby/Metrotown

Job summary

Assist customers with product selection, food pairings, and education while maintaining store presentation and inventory. Process transactions at the till and perform warehouse duties such as unloading pallets and stocking shelves.

Job details

Love great customer service and know your beer, wine or spirits? Join our team. We are looking for a Service Champion to live our purpose of: Sharing our Passion for People and Spirits at our Burnaby (Kingsway) location! About JAK’s With 10 liquor store locations, JAK's is a market leader in BC's retail beer, wine, and spirits industry. We are a family-owned business that knows our success comes from our people, and we are committed to fostering a culture of gratitude, learning and FUN! JAK's will support you to be the most successful you can be, both personally and professionally. Perks and Benefits Competitive wages, plus tips Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses) Monthly tasting allowance A generous staff discount Onboarding and training program Product Knowledge seminars with tasting kits Medical benefits What you bring: Polished customer service skills and an interest in our products, specifically beer, wine, and spirits You enjoy helping others and building customer relationships and a sense of community You have retail or customer service experience You have a desire to continually learn new things You can lift 50lbs safely You have evening and weekend availability Some of what you will do in this job: Assist customers with product selection, providing food pairing suggestions Receive orders, unload pallets and stock the sales floor Educate guests about the product and what’s behind each bottle Maintain overall presentation of the store Process orders at the till, ensuring that each guest has an excellent in-store experience Warehouse duties (stocking shelves, unloading pallets, reorganizing the warehouse area, etc.) It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!

What you’ll do

Assist customers with product selection, food pairings, and education while maintaining store presentation and inventory. Process transactions at the till and perform warehouse duties such as unloading pallets and stocking shelves.

Requirements

Requires polished customer service skills and previous retail or customer service experience. Candidates must be able to lift 50lbs safely and have availability for evening and weekend shifts.

Benefits

• Competitive wages • Tips • Paid professional development • Monthly tasting allowance • Staff discount • Onboarding and training program • Product knowledge seminars • Medical benefits

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Product knowledge
• Beer knowledge
• Wine knowledge
• Spirits knowledge
• Relationship building
• Retail experience
• Stocking
• Inventory management
• Food pairing
• Communication
• Physical stamina
• Product Knowledge
• Stocking Merchandise
• Wine & Spirit Education Trust (WSET) Certification
• Customer Service
• Training And Development
• Customer Relationship Building
• Sales
• Warehousing
• Leadership
• Employee Onboarding
• Palletizing
• Loading And Unloading

Job areas

• Retail
• Customer Service & Support
• Food & Beverage
• Sales
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons