About
Reliable and detail-oriented worker with experience in retail, customer service, IT support, and team leadership. Strong background in cash handling, customer interaction, inventory control, and technical troubleshooting. Known for dependability, quick learning, and the ability to work efficiently in fast-paced environments. Seeking opportunities in retail roles.
Skills
- Attention to detail
- Cash handling
- Communication
- Customer service
- Data entry
- English
- Microsoft Excel
- Microsoft Word
- Occupational safety
- Organization
- Point-of-sale systems
- Problem solving
- Retail operations
- Teamwork
- Time management
Experience
Cashier
Guelph Co-op Bookstore
Jan 2022 to Jan 2026
Guelph, ON
• Processed cash, debit, and credit transactions accurately • Answered customer questions and provided product assistance • Resolved basic technical issues related to products • Maintained an organized and efficient checkout area
Line Cook
Gryph’s Sports Lounge
Jan 2018 to Jan 2020
Guelph, ON
• Supported food prep in the kitchen • Followed Health and Safety Standards • Worked well as part of a collaborative team environment
Overnight Team Leader
A&W Canada
Jan 2013 to Jan 2016
Guelph, ON
• Supervised overnight staff and assigned duties • Trained new employees on tills and kitchen stations • Handled customer concerns and resolved complaints • Monitored inventory levels and placed supply orders • Counted cash tills and balanced shifts • Received and organized product shipments
Education
Algonquin College
Library and Information Technician Program
2010 to 2012
Coursework Completed: • Communications • Information Retrieval • Archives and Records Management
Licences & certifications
PC Troubleshooting & Advanced PC Security Micro-Credentials
Conestoga College