Diyaa Aljbaie

Technical sales professional with extensive experience in pumps, HVAC, ventilation, electrical and electro-mechanical products across the GCC region, including strong experience with Xylem pump solutions. Proven background in lead generation, business development, technical quotations, project sales and managing the complete sales process from inquiry and product selection through order follow-up and after-sales support. Experienced in working with contractors, consultants and end users, with hands-on knowledge of testing and commissioning. Recently moved to Canada and ready to contribute to a dynamic sales or technical support team. Open to relocation anywhere within Canada for the right opportunity.

• Attention to detail
• Communication
• Customer service
• Data analysis
• English
• Google Workspace
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• Organization
• Problem solving
• Sales
• Teamwork
• Time management

1. Technical Sales Specialist

   Flowstream Trading & Maintenance

   Jan 2024 to Jan 2026

   Qatar

   • Generated new business opportunities and developed relationships with contractors, consultants and end users. • Managed the complete sales process from customer inquiry and product selection through technical quotation, negotiation, order follow-up and after-sales support. • Prepared technical and commercial offers for pumps, valves, fire pump systems, EATON fire pump controllers and spare parts, ventilation fans and MCC panels. • Supported customers with troubleshooting, maintenance, testing and commissioning, working closely with the technical team to deliver practical pump and HVAC solutions.

2. Division Sales Representative

   PWE (IMAR Group)

   Jan 2023 to Jan 2024

   Qatar

   • Expanded the product portfolio into UPS, EV chargers, pumps, valves and wiring accessories, creating new sales opportunities across project and commercial accounts. • Generated inquiries, prepared technical quotations, tender submissions and techno-commercial offers, and followed opportunities through the sales cycle. • Worked with consultants and contractors to support project requirements and product approvals. • Achieved annual sales of approximately $4–5M.

3. Sales & Operations Manager / Business Development

   Systemair Middle East

   Jan 2018 to Jan 2023

   Qatar

   • Developed new business and expanded Systemair’s market presence in Qatar across ventilation and HVAC applications. • Managed sales, customer service and business development activities while supporting key contractor and consultant accounts. • Conducted technical seminars and product presentations that strengthened customer engagement and specification awareness. • Supported product approvals, technical proposals and quotations for major HVAC projects.

4. Key Account Manager

   Gazzaoui Qatar

   Jan 2016 to Jan 2018

   Qatar

   • Managed key contractor and consultant accounts for Xylem pumps and Systemair ventilation products. • Generated project opportunities and handled quotations, order follow-up and after-sales support. • Strengthened customer relationships and supported product selection for commercial and infrastructure projects.

5. Senior Sales Engineer / Sales Manager

   FJ Trading & Engineering

   Jan 2008 to Jan 2016

   Doha, Qatar

   • Developed project sales for Bell & Gossett pumps, AC Fire Pumps and HVAC equipment. • Managed customer inquiries from technical selection and quotation through negotiation, order follow-up and after-sales support. • Conducted technical seminars and supported consultants and contractors with product selection and project requirements. • Supported major pump, fire pump and ventilation projects, including Schools Around Doha.

6. Customer Service Engineer

   Siemens LLC

   Jan 2007 to Jan 2008

   Dubai, UAE

   • Provided technical support for VFDs, switchgear, motors and PLC systems. • Conducted site visits, troubleshooting and customer training to support equipment operation and service requirements.

7. Electrical & Technical Engineer

   Faisal Jassim Trading

   Jan 2002 to Jan 2007

   Dubai, UAE

   • Tested and commissioned MCC panels, motor starters and electrical control systems. • Performed testing and commissioning of CHW pumps, fire pumps and water pumps, including their electrical control systems. • Designed electrical panel boards and provided technical support, troubleshooting and maintenance.

1. Syrian Virtual University

   Bachelor's Degree, Telecommunication Engineering

2. College of North Atlantic

   Diploma, Leadership & Management

3. First Industrial Institute

   Associate Degree, Electronics & Electrical Engineering