ADMINISTRATIVE SUPPORT/CSR-BROOKS, AB

ADMINISTRATIVE SUPPORT/CSR – BROOKS, AB With approximately 3,300 employees, JBS Food Canada ULC (“JBS Canada”) is one of Canada's largest beef processors. Consisting of four locations—the main processing facility located in Brooks, Alberta, where approximately 4,200 head of cattle are harvested and processed daily; the Head Office and a case ready plant, both based in Calgary, Alberta; and JBS Ontario, a case ready plant located in Belleville, Ontario. The JBS Canada facility in Brooks has the capacity to produce products ranging from boxed beef primals, ground beef, beef trimmings, beef by-products and hides which are shipped across Canada and worldwide. At the multi-protein Mountain Creek Farms case-ready facility in Calgary, JBS Canada produces value-added products including marinated, portion sized, multi-pack options, kebabs and much more. JBS Ontario in Belleville produces fresh meat and seafood products for leading retailers in Canada. At JBS Canada, our people are our greatest asset. We are very proud to have a team of high achieving, engaged employees. We are currently seeking Administrative support/CSR for our Logistics department in Brooks, AB NOTE: This role will be located in Brooks, AB. You Will Tracking trucks and notifying customers of delays Assisting carriers in appointment scheduling Requesting date changes for appointments based on changes in ETA Coding late trucks in the Blujay system Approving/denying customer detention in Blujay Contacting receivers to assist drivers being detained Requesting PO’s from sales/customers Communicate professionally with all levels of personnel via phone, e-mail and written correspondence. Following approved Standard Operating Procedures and ensuring internal controls are strictly complied with. Accurate data entry, reporting and update/create spreadsheets. Take ownership for individual areas of responsibility and accept required feedback on performance with the goal of achieving excellence. You Have 1 + years of Customer Service and Administrative experience required. High School Diploma or GED required Post-secondary education in a business related field considered an asset. Excellent communication skills. Ability to interpret and implement company policies and procedures. Good organizational, time management and prioritizing skills. Attention to detail in all areas of work. High level of critical thinking, logical thinking and analysis. Perform well under pressure and meet deadlines. Must demonstrate intermediate knowledge and ability to work with MS Word, Excel and Outlook. Prior experience with SAP and Blujay considered an asset. Ability to work independently and part of a team on various projects and duties assigned. Earn competitive wage Please note that Applicants will be asked to complete a pre-hire medical and drug and alcohol test. Any offer of employment to the Applicant will be conditional upon passing satisfactory completion of the medical and passing the drug and alcohol test. Benefits Include Competitive Wage | Extended Health/Medical Benefit | Group Life & Accidental Death Insurance | Short/Long Term Disability | Vision/Dental Care | Employee Beef Purchasing Program | Voluntary Employee RRSP Contributions | Employer RRSP Contributions | Career Growth and Continued Training www.jbsfoodcanada.ca JBS Food Canada ULC PO Box 1868 Brooks AB T1R 1C6 Phone: 403-501-2223 Fax: 403 501 2239

Provide administrative and customer service support for the logistics department, including tracking trucks and scheduling appointments. Responsible for managing data entry in Blujay and communicating with customers and carriers regarding delays and POs.

Requires a high school diploma or GED and at least one year of customer service and administrative experience. Proficiency in MS Office is required, while experience with SAP and Blujay is considered an asset.

• Competitive Wage • Extended Health/Medical Benefit • Group Life & Accidental Death Insurance • Short/Long Term Disability • Vision/Dental Care • Employee Beef Purchasing Program • Voluntary Employee RRSP Contributions • Employer RRSP Contributions • Career Growth and Continued Training

• Time managementPreferred
• SAPPreferred
• Customer servicePreferred
• Appointment SchedulingPreferred
• OrganizationPreferred
• Administrative SupportPreferred
• ReportingPreferred
• Critical ThinkingPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Administrative Support
• Truck Tracking
• Appointment Scheduling
• Data Entry
• MS Word
• MS Excel
• MS Outlook
• SAP
• Blujay
• Time Management
• Critical Thinking
• Professional Communication
• Reporting
• Organization

• Logistics
• Administrative
• Customer Service & Support
• Manufacturing
• Agriculture

Minimum education

High school

Minimum experience

0+ years

Apply by

Oct 4, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level