Customer Care and Marketing Service Assistant
The role involves managing reception, administrative tasks, and client outreach programs. The assistant will act as the primary point of contact for clients, ensuring a welcoming environment.
- On-site
- Calgary, AB
- Posted Aug 10, 2026
- 1 position
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Job summary
Customer Care and Marketing Service Assistant Reception, administration, client outreach/calling, and handling our In Book Client Outreach Program Administration. * In Office Work from both our current and new office location in Mission (2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4). ** This is a full time, permanent, long-term career opportunity. Candidate's work status must be Permanent Resident or Canadian Citizen. Jeff Cooke Insurance requires a Customer service pro with sales skills and lots of energy to handle reception, administration and client outreach contacts and run our "front of house". Are you the very best in Customer Service? Do you make clients feel like a welcomed guest? Do you have high energy levels and like to make things happen? Are you looking for an opportunity with a well defined career path? if so, then we are looking for you! Benefits and Compensation: Extended Healthcare, Dental and Prescription Drug Coverage, Paid Underground Parking, Paid Vacation, and Group RRSP. Base salary $51,000.00 and up to $950.00 per month bonus potential. Qualifications * 2 years or more of exceptional customer service experience * Experience as a restaurant server or in retails sales is preferred * Ready to study for and obtain the General level 1 Insurance License * Be extremely coach-able, a quick learner and love ongoing training * Exceptional at multi-tasking Current Office: Vista Heights Professional Centre: 1933 18 Ave NE, Suite 201, Calgary, AB, T2E 7T8. New Location as of August 24: 2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4.
What you’ll do
The role involves managing reception, administrative tasks, and client outreach programs. The assistant will act as the primary point of contact for clients, ensuring a welcoming environment.
Requirements
Candidates must have at least two years of customer service experience and be willing to obtain a General level 1 Insurance License. Strong multi-tasking skills and a coachable attitude are essential for this position.
Benefits
• Extended Healthcare • Dental Coverage • Prescription Drug Coverage • Paid Underground Parking • Paid Vacation • Group RRSP
Listed skills
- Customer servicePreferred
- SalesPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Sales
- Administration
- Client Outreach
- Multi-tasking
- Communication
- Reception
- Energetic
- Insurance License
- Quick Learning
- Marketing
- Medical Prescription
- Multitasking
- Restaurant Operation
Job areas
- Customer Service & Support
- Administrative
- Sales
- Finance & Accounting
- Customer Service and Marketing Assistant
- Marketing Assistant / Associate
- Advertising and Marketing Professionals
- Market Research Analysts and Marketing Specialists
Additional details
- Minimum experience
- 2+ years
- Posting language
- English
- Working hours
- 40 hours per week