Claims Support Specialist- EN
About the role
Job Description
This position exists to provide essential support to the claims process to ensure corporate client expectations are consistently met. Responsibilities include communicating with providers and our clients to obtain and deliver information required for the processing of a claim or for financial decisions of a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites.
Skills
KSA ( Knowledge, Skills and Abilities/A ttitudes )
Knowledge of various international healthcare services and medical billing practices . Comfort with Microsoft suite of products . Principles of good customer experience . Ability to work independently, organize, prioritize, and multitask . Attention to detail . Interpersonal skills and effective written and spoken communication .
Requirements And Q Ualifications
Post-Secondary Education or equivalent Minimum of two years of work experience in customer service or telecommunication Excellent verbal and written communicati on skills in English.
Not the right fit? Search for Claims Support Specialist jobs in Sherbrooke, Quebec, Canada
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.
Similar Jobs
Claims Support Specialist- EN
About the role
Job Description
This position exists to provide essential support to the claims process to ensure corporate client expectations are consistently met. Responsibilities include communicating with providers and our clients to obtain and deliver information required for the processing of a claim or for financial decisions of a claim. Position also requires managing network specific tasks, monitoring and supporting a diverse portfolio of corporate clients and other internal stakeholders or areas cross sites.
Skills
KSA ( Knowledge, Skills and Abilities/A ttitudes )
Knowledge of various international healthcare services and medical billing practices . Comfort with Microsoft suite of products . Principles of good customer experience . Ability to work independently, organize, prioritize, and multitask . Attention to detail . Interpersonal skills and effective written and spoken communication .
Requirements And Q Ualifications
Post-Secondary Education or equivalent Minimum of two years of work experience in customer service or telecommunication Excellent verbal and written communicati on skills in English.
Not the right fit? Search for Claims Support Specialist jobs in Sherbrooke, Quebec, Canada
About Global Excel Management Inc.
Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually.
The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia.
Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an.
La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.