Quality Systems Manager

Job summary

The Quality Systems Manager will own and improve the corporate Quality Management System across multiple facilities while establishing standardized processes and governance. They will also serve as the primary administrator for the electronic QMS and partner with cross-functional teams to ensure operational effectiveness and compliance.

Job details

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality Systems Manager based in Canada. This is a corporate-level quality leadership role focused on maintaining and continuously improving a standardized Quality Management System across multiple facilities. You’ll establish quality system requirements, strengthen governance, and help ensure consistent implementation across regulated operations. The role covers document and change control, training systems, CAPA, deviations, OOS investigations, complaints, audits, and quality metrics. You’ll use data and quality trends to identify systemic risks, drive corrective actions, and improve operational effectiveness. Working cross-functionally, you’ll partner with Quality, Operations, Product, Regulatory, Supply Chain, and facility teams. You’ll also serve as the primary administrator and business owner for an electronic QMS, supporting adoption, workflows, data integrity, and reporting. The position offers significant ownership and influence in a remote, high-trust environment focused on quality, compliance, and continuous improvement. \n Accountabilities: Own, implement, maintain, and continuously improve the corporate Quality Management System, establishing standardized processes, procedures, governance, and quality expectations across facilities. Provide guidance and support to facility Quality teams to ensure corporate requirements are consistently implemented while allowing for appropriate site-specific procedures. Manage the corporate Document Control program, including document creation, review, approval, issuance, revision, periodic review, archival, obsolescence, and controlled distribution. Lead the Change Control program, ensuring changes are documented, risk-assessed, reviewed, approved, implemented, communicated, and verified for effectiveness. Manage and support the Food Safety and Quality Training Program, including learning plans, training matrices, assignments, completion tracking, retraining requirements, and training records. Serve as the business owner and primary Quality administrator for Veeva QualityOne, supporting configuration, workflows, user adoption, data integrity, reporting, and continuous improvement. Develop, maintain, communicate, and support implementation of corporate Quality Standards, translating requirements into effective facility-level programs and procedures. Provide governance and workflow support for CAPAs, deviations, non-conformances, and OOS events, including investigation quality, root cause analysis, action planning, approvals, effectiveness checks, trending, and timely closure. Manage complaint trending and quality data analysis to identify recurring issues, emerging risks, systemic trends, and opportunities for corrective or preventive action. Support Management Reviews by compiling, analyzing, and presenting QMS performance indicators, CAPA and deviation status, complaint trends, audit observations, training performance, and other relevant quality metrics. Support internal, customer, regulatory, and certification audits by maintaining controlled, complete, current, and audit-ready QMS documentation and records. Partner with Quality, Operations, Product, Regulatory, Supply Chain, and other stakeholders to integrate quality requirements into business processes, new initiatives, and organizational changes. Monitor QMS effectiveness through metrics, trending, periodic reviews, and compliance assessments, recommending improvements based on risks, audit findings, recurring issues, and business needs. Provide training, coaching, and technical guidance to facility Quality teams and other stakeholders on QMS processes, documentation, QualityOne workflows, and applicable standards. Ensure corporate quality records are properly maintained, retained, protected, and readily retrievable in accordance with regulatory and company requirements. Drive harmonization and standardization across facilities while escalating significant compliance, product quality, or food safety risks to Quality leadership. Requirements: Demonstrated experience implementing, managing, and improving Quality Management Systems in a regulated food, dietary supplement, consumer health, or related environment. 5+ years of Quality Systems or Quality Assurance experience with a bachelor’s degree in Food Science, Quality, Biology, Chemistry, Engineering, or a related field, or an equivalent combination of education and relevant technical experience. Working knowledge of applicable FDA requirements, including 21 CFR Part 111, and current Good Manufacturing Practices (cGMPs). Experience with document control, change control, training systems, CAPA, deviations, OOS investigations, complaint trending, and quality metrics. Experience administering electronic Quality Management Systems, with Veeva QualityOne strongly preferred. Knowledge of GFSI/SQF quality and food safety system requirements is preferred. Ability to develop corporate quality standards and effectively support their implementation across multiple facilities. Strong written and verbal communication, organization, analytical, problem-solving, and cross-functional collaboration skills. Ability to manage multiple priorities, drive timely closure of quality activities, and influence stakeholders without direct authority. Relevant certifications or formal training in quality systems, auditing, HACCP, SQF/GFSI, root cause analysis, or CAPA are preferred. Experience and training related to 21 CFR Part 111. Strong data-driven mindset with the ability to identify trends, assess risks, and translate quality information into actionable improvements. Benefits: Base salary of $125,000–$140,000 plus bonus, depending on experience. Comprehensive benefits package designed to support employee and family well-being. Generous paid time off. Strong healthcare and benefits coverage for employees and their families. Wellness-focused perks and access to company products. Fully remote, high-trust work environment. Biannual company off-sites providing opportunities to connect with colleagues in person. Opportunity for significant ownership and career growth in a quality leadership role. Opportunity to work cross-functionally across Quality, Operations, Product, Regulatory, and Supply Chain. Environment focused on high standards, ownership, urgent impact, and continuous improvement. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

What you’ll do

The Quality Systems Manager will own and improve the corporate Quality Management System across multiple facilities while establishing standardized processes and governance. They will also serve as the primary administrator for the electronic QMS and partner with cross-functional teams to ensure operational effectiveness and compliance.

Requirements

Candidates must have at least 5 years of experience in Quality Systems or Assurance within a regulated environment such as food or consumer health. A bachelor's degree in a relevant field and proficiency with electronic QMS platforms like Veeva QualityOne are required.

Benefits

• Comprehensive benefits package
• Generous paid time off
• Healthcare coverage
• Wellness-focused perks
• Access to company products
• Remote work environment
• Biannual company off-sites

Listed skills

• Root Cause Analysis · Preferred
• Regulatory Compliance · Preferred
• Food safety · Preferred
• Data analysis · Preferred
• Cross-Functional Collaboration · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Management Systems
• Document Control
• Change Control
• CAPA
• Root Cause Analysis
• Veeva QualityOne
• Regulatory Compliance
• Food Safety
• Data Analysis
• Risk Assessment
• Quality Metrics
• Cross-functional Collaboration
• cGMP
• Auditing
• Process Improvement
• Governance
• Training Records Management
• Current Good Manufacturing Practices (cGMPS)
• Veeva
• Dietary Supplements
• Influencing Skills
• Cross-Functional Collaboration
• Emerging Risk
• Food Science
• Organizational Change Management
• Supply Chain
• General Data Protection Regulation (GDPR)
• Workflow Management
• Time Off Management
• Data Privacy
• Compliance Assessments
• Planning
• Title 21 Of The Code Of Federal Regulations
• Chemistry
• Biology
• Management
• Business Process
• Good Manufacturing Practices
• Corrective And Preventive Action (CAPA)
• Continuous Improvement Process
• Data Integrity
• Information Privacy
• Food Safety And Sanitation
• Leadership
• Hazard Analysis And Critical Control Points (HACCP)
• Problem Solving
• Operations
• Preventive Action
• Quality Assurance
• Quality Management

Job areas

• Management & Leadership
• Manufacturing
• Food & Beverage
• Science & Research
• Consulting
• Quality Systems Manager
• Quality Assurance Manager
• Management and Organization Analysts
• Quality Control Systems Managers
• Industrial Production Managers

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