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Systems Integration Support Technician (BC)

  • Vancouver, British Columbia, Canada
  • Remote
  • Posted Oct 9, 2026
  • 1 position

$75,000–$85,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week

Job summary

The technician will manage the end-to-end integration, configuration, and commissioning of smart building and IoT security technologies. They will provide remote technical support while collaborating with contractors and project managers to resolve complex technical issues.

Job details

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Systems Integration Support Technician (BC) based in Canada. This role supports the successful integration and commissioning of smart building and IoT security technologies across client projects. You will provide a combination of remote technical support and occasional onsite assistance at customer locations. The position offers the opportunity to work hands-on with access control, CCTV, intrusion systems, intercoms, networking, and connected building technologies. You will take ownership of IoT projects from initial configuration through commissioning and completion. The role requires close collaboration with customers, project managers, security contractors, and cross-functional technical teams. Strong troubleshooting, communication, and organizational skills are essential for resolving complex technical issues and keeping projects on track. This is a mid-level, full-time opportunity offering meaningful technical responsibility within a remote-first environment. \n Accountabilities Provide remote technical support and occasional onsite support at client locations, including required travel to project sites. Support security contractors with the integration of smart building automation and IoT technologies. Program, configure, install, and commission security and building technology systems as required. Troubleshoot technical issues and collaborate with project managers and cross-functional teams to resolve complex problems. Communicate clearly with customers, project managers, contractors, and internal stakeholders throughout project delivery. Maintain accurate project updates and documentation within project management software. Take end-to-end ownership of assigned IoT projects, from initial integration and configuration through commissioning and completion. Ensure installations and technical work are completed cleanly, professionally, and according to project requirements. Requirements: Minimum 5 years of experience working with access control, intercom systems, CCTV/IP systems, intrusion systems, IoT, or related security technologies. Strong expertise with access control platforms such as Salto, ICT, or Kantech; certified installer experience is an advantage. Hands-on experience with CCTV platforms including Hanwha, Digital Watchdog, Axis, Uniview, or Avigilon. Experience installing and commissioning digital intercom systems and working with intrusion platforms such as DSC, Paradox, or Honeywell. Solid knowledge of IP networking, including DMZ, VLAN, VPN, RDM, IPsec, SSL, VoIP, and PoE technologies. Ability to configure Wi-Fi networks; experience with UniFi is preferred. Ability to read and interpret construction drawings, wiring diagrams, and as-built documentation. Strong background in structured cabling and low-voltage installations. Previous experience using project management software and working with mobile applications and web portals. Valid G-class driver's license with a clean driving record. Strong troubleshooting, time management, organizational, written, and verbal communication skills. Ability to work independently while collaborating effectively with a team and managing multiple priorities. Professional phone manner and a strong commitment to clean, high-quality workmanship. Benefits: Annual compensation of $75,000–$85,000. Full-time employment with a mid-level scope of responsibility. Remote position based in Vancouver, British Columbia. Combination of remote technical support and occasional onsite client work. Opportunity to work across smart building automation, IoT, security, networking, and connected technology projects. End-to-end ownership of projects and meaningful hands-on technical responsibility. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

What you’ll do

The technician will manage the end-to-end integration, configuration, and commissioning of smart building and IoT security technologies. They will provide remote technical support while collaborating with contractors and project managers to resolve complex technical issues.

Requirements

Candidates must have at least 5 years of experience with security technologies such as access control, CCTV, and intrusion systems. Strong knowledge of IP networking and the ability to interpret construction drawings are essential for this role.

Benefits

  • Remote-first environment
  • Full-time employment

Listed skills

  • Troubleshooting · Preferred
  • Project management · Preferred
  • Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Access control
  • CCTV
  • Intrusion systems
  • Intercom systems
  • IoT
  • IP networking
  • Troubleshooting
  • Project management
  • Structured cabling
  • Low-voltage installations
  • Commissioning
  • Technical support
  • UniFi
  • Salto
  • ICT
  • Kantech
  • Remote Technical Support
  • Smart Buildings
  • Technical Issues
  • Good Driving Record
  • General Data Protection Regulation (GDPR)
  • Organizational Skills
  • Kantech (Access System)
  • Data Privacy
  • Valid Driver's License
  • Project Delivery
  • Access Controls
  • Architectural Drawing
  • Automation
  • Mobile Application Development
  • Communication
  • Information Privacy
  • Demilitarized Zones (DMZ)
  • Web Portals
  • Internet Protocol Security (IP SEC)
  • Virtual Private Networks (VPN)
  • Low Voltage
  • Project Management Software
  • Project Management
  • Structured Cabling
  • Systems Integration
  • Time Management
  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills
  • Virtual Local Area Network (VLAN)
  • Wiring Diagram
  • Internet Of Things (IoT)
  • Intercom

Job areas

  • Technology
  • Security & Safety
  • Engineering
  • Construction
  • Customer Service & Support
  • Systems Integration Technician
  • Systems Support Specialist
  • Information and Communications Technology User Support Technicians
  • Computer User Support Specialists

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