Opens an external site
- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Lead cross-functional technical programs and coordinate roadmaps, dependencies, priorities, and delivery across engineering, product, operations, sales, services, and support teams. Track risks and progress, maintain program plans, communicate actionable updates to senior leaders, and improve processes that support performance and customer satisfaction.
Job details
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Program Manager II based in Canada. As a Technical Program Manager II, you will lead high-impact technical programs that bring cloud technology initiatives from concept to delivery. You will work across engineering, product, operations, sales, and support teams to ensure strategic priorities translate into successful outcomes. By coordinating roadmaps, managing dependencies, and anticipating risks, you will help teams deliver reliable solutions that meet customer and business expectations. You will also establish clear communication channels, track progress, and provide senior leaders with actionable program insights. This role offers the opportunity to contribute to large-scale cloud and internet technology initiatives within a globally distributed environment. \n Accountabilities You will coordinate cross-functional programs and drive execution across multiple teams, ensuring priorities, timelines, and deliverables remain aligned with business objectives. Lead initiatives involving Engineering, Product Management, Network Operations, Sales, Services, and Support teams to support the product roadmap. Identify program risks, assess potential impacts, and develop appropriate contingency plans. Maintain visibility into outstanding work and communicate backlogs to key stakeholders. Guide prioritization discussions based on business needs, dependencies, and delivery objectives. Communicate program progress, risks, and changes in expectations to senior leadership using consistent reporting methods. Maintain and continuously update roadmaps of committed work throughout the current planning cycle. Develop and improve processes that help measure program performance and enhance customer satisfaction. Requirements: The ideal candidate combines technical program management experience with strong organizational, analytical, and communication skills. You should be comfortable coordinating global stakeholders and translating complex technical topics into clear information for different audiences. At least 5 years of relevant professional experience. Bachelor's degree or equivalent academic qualification. Demonstrated experience using Jira and Confluence. Experience identifying and managing project dependencies while maintaining accurate project plans and up-to-date milestones. Familiarity with internet technologies and protocols, such as DNS, HTTP, and TCP/IP. Ability to assess workloads, identify technical challenges, and communicate them effectively to senior stakeholders with varying levels of technical expertise. Strong interpersonal, organizational, and communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders across global environments. Benefits: Annual base salary ranging from CAD 92,900 to CAD 167,100, depending on experience, skills, certifications, and other relevant factors. Potential additional compensation through annual bonuses or other incentives. Equity awards and participation in an Employee Stock Purchase Plan (ESPP). Healthcare coverage and financial benefits, including an RRSP. Paid time off, company holidays, and sick leave. Family-friendly benefits and an Employee Assistance Program supporting mental and financial well-being. Flexible working arrangements through a program that supports working from home, in an office, or a combination of both, depending on role requirements. Benefits eligibility requirements apply. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
What you’ll do
Lead cross-functional technical programs and coordinate roadmaps, dependencies, priorities, and delivery across engineering, product, operations, sales, services, and support teams. Track risks and progress, maintain program plans, communicate actionable updates to senior leaders, and improve processes that support performance and customer satisfaction.
Requirements
Candidates need at least five years of relevant experience, a bachelor's degree or equivalent, and demonstrated experience with Jira, Confluence, project dependencies, plans, and milestones. They should understand internet technologies such as DNS, HTTP, and TCP/IP, and be able to assess technical challenges and communicate clearly with global, cross-functional stakeholders.
Benefits
- Annual Bonuses
- Incentives
- Equity Awards
- Employee Stock Purchase Plan
- Healthcare Coverage
- Financial Benefits
- Registered Retirement Savings Plan
- Paid Time Off
- Company Holidays
- Sick Leave
- Family-Friendly Benefits
- Employee Assistance Program
- Flexible Working Arrangements
Listed skills
- Risk Management · Preferred
- Prioritization · Preferred
- Process Improvement · Preferred
- Jira · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical Program Management
- Cross-Functional Program Coordination
- Roadmap Management
- Dependency Management
- Risk Management
- Contingency Planning
- Stakeholder Communication
- Senior Leadership Reporting
- Prioritization
- Project Planning
- Milestone Tracking
- Process Improvement
- Workload Assessment
- Jira
- Confluence
- Internet Protocols
- Project Management
- Communication
- Planning
- Operations
- Timelines
- Milestones (Project Management)
- Coordinating
- JIRA
- Leadership
- Data Privacy
- General Data Protection Regulation (GDPR)
- Program Management
- Collaboration
- Information Privacy
- Sales
- Customer Service
- Business Objectives
- Atlassian Confluence
- Cloud Computing
- Communication Channels
- Time Off Management
- Employee Assistance Programs
- Product Roadmaps
- Employee Stock Purchase Planning
- Strategic Prioritization
- TCP/IP
- Product Management
- Backlogs
- Internet Protocols Suite
Job areas
- Technology
- Management & Leadership
- Software
- Engineering
- Technical Program Manager
- Policy and Planning Managers
- Managers, All Other
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