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Company ClaimsPro LP - International Programs Group Senior Claims Examiner - Toronto, Ontario, Canada Compensation range: $80,300.00 - $111,500.00 annually International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions. We have an existing opportunity to add a Senior Claims Examiner to join our growing team! This position is available anywhere in Canada and you must have your independent Adjusters license to qualify. Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required. The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs. Role Responsibilities Direct handle moderate to intermediate complex property claims Examine complex claims Direct Field Adjusters on task assignment investigations Settle claims directly with Insureds or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to ensure clients’ needs are met Report back to the syndicate or self-insured according to their guidelines Qualifications & Experience While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We Will Also Consider The Following Your education, with relevant post-secondary education being an asset Your completed CIP courses, or working towards CIP designation Your ability to hold an independent adjusting license Your 3-7 years' experience delivering relevant claims adjusting and/or examining work Exposure to the Lloyd's market would be an asset Your experience positively contributing to a high-performing team Examples of your strong aptitude and ability to work with technology Your attention to detail and your ability to communicate professionally What We Offer Competitive pay - $ 80,300 - $ 111,500 CAD per year - compensation is commensurate with experience, qualifications, and internal equity Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #IPG

What you’ll do

Manage moderate to complex property claims from start to finish using a desktop model. This includes directing field adjusters, settling claims with insureds, and reporting to syndicates or self-insured entities.

Requirements

Candidates must possess an independent Adjusters license and 3-7 years of relevant claims adjusting or examining experience. A CIP designation or progress toward one is highly desired.

Benefits

• Financial Incentives • Career Growth Opportunities • Remote and Hybrid Work Opportunities • E-flex Benefits Program • Wellness Programs • Registered Retirement Savings Plan (RRSP) with 2% Match • Training and Career Development Opportunities • Employee Referral Bonuses • Employee Recognition Program • Employee Perks • Reimbursement for Adjusting Licenses and Dues

Listed skills

• Customer service · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property Claims Handling
• Claims Examination
• Field Adjuster Management
• Settlement Negotiation
• Trust Account Administration
• Stakeholder Liaison
• Customer Service
• Technical Planning
• Organization
• Professional Communication
• Technology Proficiency

Job areas

• Finance & Accounting
• Legal
• Customer Service & Support