SALARY $20.46 - $25.57 JOB SUMMARY Under general supervision, this position supports the development and delivery of library programming and provides reference and reader’s advisory services, assisting patrons in accessing resources and enhancing their overall library experience. ESSENTIAL JOB FUNCTIONS Apply basic knowledge of library strategic initiatives, community needs, and professional standards to implement effective and engaging programming. Assist with developing partnerships with community organizations, schools, retirement centers, and other groups to promote library services and resources and to facilitate community engagement. Provide assistance to the public in conjunction with policy and procedures, including reference help, reader’s advisory questions, and instruction in use of library resources and services. OTHER JOB FUNCTIONS Assist patrons with all facets of circulation services and effectively communicate library policies and procedures. Assist with material collection activities. On a nontypical basis, may perform other additional duties not listed in this description that are in alignment with the scope of essential job functions. MINIMUM QUALIFICATIONS Knowledge, Skills and Abilities Required Knowledge of fundamental reference techniques and information retrieval processes to effectively assist patrons. Skill in fostering strong interpersonal relationships and collaborating effectively contribute to a positive, team-oriented environment. Ability to maintain a flexible work schedule, including evenings and weekends, to meet evolving operational requirements. Skill in designing and delivering engaging presentations and programs to diverse age groups using both traditional and digital formats. Skill in active listening and rapport building, utilizing effective verbal and non-verbal communication to serve a diverse community of users. Ability to work autonomously while exercising sound judgment, professional discretion, and the resilience to thrive in a fast-paced setting. Ability to perform essential physical tasks, including sustained standing, walking, sorting, filing, and precise manual dexterity. Ability to meet heavy physical demands, including lifting up to 50 lbs., moving up to 75 lbs., and maneuvering equipment or carts weighing up to 300 lbs. Qualifying Education and Experience Bachelor’s degree in a relevant field. Or an equivalent combination of education and experience. PREFERRED QUALIFICATIONS Knowledge, Skills, and Abilities Ability to communicate effectively in a bilingual capacity, with a preference for proficiency in Spanish/English, Vietnamese/English, or Arabic/English. Employment Screenings Required Criminal Background Check Drug & Alcohol Testing Physical Examination & Human Performance Evaluation (HPE) City of Arlington is an Equal Opportunity Employer. The people that work for the City of Arlington directly impact our community, citizens, visitors and businesses. Become a leader in your chosen profession by joining the City’s dynamic workforce and make a positive contribution to the American Dream City! The City of Arlington is an Equal Opportunity Employer. The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to accommodations@arlingtontx.gov. If you do not find a job that suits your experience, we welcome you to introduce yourself so Human Resources may be able to guide you to other opportunities.