We’re hiring an Account Manager at Webistry.

This is not a “pass messages between client and media buyer” type of role.

We’re looking for someone who can own client relationships, think strategically, solve problems under pressure, and help clients grow.

What we’re looking for:

Communication & Client Management

• Well-spoken, articulate, and professional communicator
• Strong active listening skills
• Ability to explain complex advertising concepts simply
• Builds trust and long-term client relationships
• Manages client expectations effectively

Technical Expertise

• Advanced strategic knowledge of Google Ads (knowing where to click is NOT important)
• Advanced strategic knowledge of Meta Ads (knowing where to click is NOT important)
• Strong understanding of CPA, ROAS, CAC, and LTV
• Ability to analyze performance and identify growth opportunities
• Familiarity with tracking, attribution, and conversion measurement

Problem Solving & Crisis Management

• Strong crisis resolution and de-escalation skills
• Remains calm under pressure
• Proactive problem solver
• Takes ownership and accountability when issues arise
• Resourceful and solution-oriented

Strategic Thinking

• Understands business objectives beyond advertising metrics
• Turns performance data into actionable recommendations
• Identifies growth opportunities and upsell potential
• Thinks critically and makes data-driven decisions

Organization & Execution

• Highly organized and detail-oriented
• Strong project and time management skills
• Ability to prioritize competing requests
• Reliable follow-through and execution

Personal Traits

• Empathetic and client-focused
• Adaptable and coachable
• Positive attitude and strong work ethic
• Naturally curious and committed to continuous learning

Company Description Webistry is a performance-focused digital agency that drives revenue growth through data-driven paid media, experimentation, and conversion rate optimization (CRO). The team works closely with clients to design, test, and refine strategies that maximize return on ad spend and overall marketing performance. Webistry emphasizes measurable results, transparency, and continuous improvement in every engagement.

Role Description The Account Specialist is a full-time remote role responsible for managing client relationships and supporting day-to-day account operations. This role includes preparing reports and analyzing data to identify opportunities for optimization. The Account Specialist will respond to client inquiries, coordinate internal resources, and ensure deliverables are completed on time and aligned with client goals. Daily tasks involve maintaining accurate account records and partnering with the paid media, design and CRO teams to support strategy execution. The role requires clear communication, strong organization, and a focus on delivering a high-quality client experience.

Qualifications Candidates should possess strong Analytical Skills, including data interpretation, performance tracking, and basic understanding of digital metrics. Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to convey complex information simply. Candidates should possess Customer Service skills, demonstrating responsiveness, empathy, and a client-focused mindset. Candidates should possess Account Management skills, including organization, prioritization, and coordination of multiple client projects. Relevant experience in digital marketing, advertising, and agency environments is a must. Proficiency with common productivity tools (e.g., Slack, Google Workspace, Asana, Claude, ChatGPT) is preferred. Ability to work independently in a remote setting, manage time effectively, and collaborate with cross-functional teams is important.