Join The HOYA Vision Care Canada Team!

For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.

We are currently hiring a Shipping Clerk in our Burnaby, BC location! 

Shift Available: Monday – Friday, 8:30am - 5:00pm

Pay Rate: $19.25/hour

What’s in it for you?

• Health/Dental/Vision Insurance
• Tuition Reimbursement
• RRSP Matching
• PTO and Paid Holidays 
• And more!

What you’ll do:

The Shipping Clerk I is responsible for taking part in receiving all forms of incoming lenses and frames. They are responsible for processing the product up to a point where each type of job is ready for start of order entry, production or invoicing (uncut). They must complete the receiving and processing tasks with accuracy and without delay. They are also responsible for invoicing uncut or E&M work and preparing it for shipping thru the various couriers. 

Primary Responsibilities

• Take part to receive un-pack and electronically scan or enter all incoming orders, frames or lenses. 

• Sort incoming work, identifying new orders, frames to follow, third party coating work, RX or stock credits.

• Receive frames for work in process (FMTC) into DVI system, accurately matching to the correct order, and label accordingly

• Process RX credits for work in process where applicable, following SOP.

• Take lenses received from outsource vendors to the holding area and match back to jobs paper or tray, and take to the next workstation 

• Deliver new orders, frames or lenses, to the next workstation with sense of urgency and prioritization

• Complete with accuracy and care, the invoicing and prepare/package/label each pair of glasses or lenses for each courier type 

• Work with prioritization, organization and speed to meet pick up times for each courier

• Identify urgent or problem jobs and make appropriate communications, verbally and/or electronically, and/or using standardized stickers or forms. 

• When necessary, use web access links to look up incoming or delayed shipments from outsource labs, in order to plan workflow.

• Understands when jobs require a call to be placed to accounts and communicates to CCS appropriately.

• Assist Customer Care, lab or other departments where needed. 

• Takes an active part in helping the team to meet KPI (performance targets)

• Help out in other areas as needed, for example; tracing frames (Training will be provided)

Key Skills Required

• Able and willing to work as a team
• Able to read and write in English, basic proficiency
• Have good eyesight, had/eye coordination, manual dexterity, attention to detail and patience
• Can work independently

Education Requirements High School Diploma or equivalent

Physical Requirements

• Stand for extended periods throughout shift
• Walk and use hands regularly throughout shift 
• Lift up to 25 lbs. regularly, up to 50 lbs. occasionally 
• Perform detailed manual tasks requiring good hand-eye coordination 
• Distance and color vision required 
• Occasional stooping, kneeling, and crawling

HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.

HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.

We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It’s a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.

We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.

Hoya Vision Care Canada est un leader de confiance dans la fourniture de solutions de vision haut de gamme adaptées pour améliorer la vie des Canadiens. Forts de plus de 75 ans d'expérience, nous sommes renommés pour notre engagement envers l'innovation, la précision et l'excellence dans l'industrie de l'optique. En exploitant des technologies de lentilles avancées et des matériaux de pointe, nous assurons des performances optiques supérieures, une clarté et une durabilité dans chaque produit. Notre réseau de professionnels de la vue autorisés à travers le Canada offre un service personnalisé, guidant les clients tout au long du processus de sélection pour trouver la solution de vision parfaite. Engagés envers la durabilité et la responsabilité sociale des entreprises, nous priorisons les pratiques respectueuses de l'environnement et soutenons des initiatives caritatives qui favorisent l'éducation à la santé oculaire et l'accès aux services de soins oculaires. Nous soutenons fièrement des organisations telles que Les chiens-guides du Canada, la Banque alimentaire de Mississauga et Orbis, renforçant ainsi notre engagement à avoir un impact positif dans les communautés que nous servons. Chez Hoya Vision Care Canada, nous donnons aux gens les moyens de voir le monde plus clairement et confortablement, en enrichissant les vies grâce à des solutions innovantes qui inspirent confiance et permettent de plus grandes possibilités.

Hoya Vision Care Canada is a trusted leader in providing premium vision solutions tailored to enhance the lives of Canadians. With over 75 years of experience, we are renowned for our commitment to innovation, precision, and excellence in the optical industry. Leveraging advanced lens technologies and cutting-edge materials, we ensure superior optical performance, clarity, and durability in every product. Our network of authorized eye care professionals across Canada delivers personalized service, guiding customers through the selection process to find the perfect vision solution. Committed to sustainability and corporate social responsibility, we prioritize eco-friendly practices and support charitable initiatives that promote eye health education and access to vision care services. We proudly support organizations such as Dog Guides of Canada, the Mississauga Food Bank, and Orbis, furthering our commitment to making a positive impact in the communities we serve. At Hoya Vision Care Canada, we empower people to see the world more clearly and comfortably, enriching lives through innovative solutions that inspire confidence and enable greater possibilities.