The Business Process Coordinator, Operations Support is a hands-on role at the heart of construction operations, helping project teams work more efficiently through clear processes, reliable systems, and practical day-to-day support. With a strong 5-star service mindset, this role delivers responsive, high-quality support that teams can depend on to keep projects moving. This is an excellent opportunity for someone who enjoys solving problems, learning new technologies, collaborating with people, and making a tangible impact across a dynamic portfolio of construction projects. Bring your problem-solving skills to a team where your work makes a difference. Apply today. Essential Responsibilities Support project teams by keeping documents, templates, procedures, and resources organized and up to date. Help teams use key systems by providing support for tools like Procore, coordinating project setup, and managing system access. Coordinate training by scheduling sessions, preparing materials, tracking participation, and managing Workday Learn rosters. Provide outstanding support by responding to questions, resolving routine issues, and directing more complex requests to the right people. Keep everyone on track by preparing meeting notes, maintaining action items, and creating helpful reference materials. Improve the way we work by supporting process improvements, system updates, and other initiatives that make work simpler and more efficient. Qualifications Post-secondary education in Business, Construction, Operations, Technology, or a related field is preferred. Experience in construction, coordination, operations, or customer support is an asset. Strong attention to detail, organization, and communication skills, with the ability to manage multiple priorities. Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint). Comfortable learning new systems and supporting process documentation and change. Experience with tools like Procore, JD Edwards, Textura, Coupa, Workday Learn, or Box is an asset. Work Conditions In-office role with potential for hybrid work, collaborating regularly through Microsoft Teams and other business platforms. Full-time office presence may be required during onboarding. Occasional early meetings, travel, or site visits may be required depending on business needs Compensation $52,000.00 - $71,500.00 This is the expected base pay range for this role. Individual base pay will be determined based on a variety of factors including experience, knowledge, skills, education and location. Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge. Additional Information Ledcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge and expertise come from building hundreds of projects – of all sizes – across North America each year. Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America. Employment Equity At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply. Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. We're a diversified construction company, made up of teams of people who are proven in their industries. All working to design, build, transport, operate, and maintain projects all over North America. But we believe that projects are about more than concrete and steel. They're about people and the power of partnerships. Partnerships with our employees, our communities, our contractors and clients. We believe in building trust in the places where we do business—whether that’s by engaging honestly, by giving back, by putting safety first, or by looking for smarter, more sustainable ways to get the job done right.