Job Overview

The Facilities worker is responsible to take necessary action while ensuring that the assigned asset fleet is in a safe, compliant and operational condition to maximize commercial availability, improve customer experience, reduce cost of operation, and maximize utilization and reliability.

Responsibilities and Duties-

Respond to maintenance requests in a timely and professional manner. Execute assigned service requests within the prescribed resolution windows. Perform repairs on REEF machinery, equipment, and appliances. Inspect vessels to identify issues with current/potential mechanical failures or breakdowns. Conduct performance assessments and regular preventive maintenance activities of appliances, such as refrigerators, microwaves, top burner, grill, water heater, and water pump (as permitted). Detect and report the need for major maintenance repairs for all equipment. Create and update asset status and availability reports. Document all maintenance actions which occur by asset and installed component. Repair plumbing, electrical, and safety systems (as permitted) Identify, establish, and maintain relationships with a network of vendors within assigned geographical region in order to meet service response metrics. Oversee and direct contractors and ensures work is completed in a professional manner. Identify and recommend solutions to design requirements. Review and comment on proposed fleet service bulletins. Conduct research and perform special projects as requested by the direct supervisor. Document report findings and addresses maintenance concerns. Conducts asset training days with company employees. Follow up on preventive maintenance activities. Act as single point of contact for all issues experienced by assets not handled routinely using the work order management system. Work directly with construction / project managers to resolve any complex issues reported by end users, launchers, regional managers, directors, or executive management. Maintain and monitors the work order management system daily. Other duties as assigned and modified at manager s discretion.

Education & Experience-

Strong technical knowledge of construction, mechanicals, electricals, plumbing, structure, and automotive maintenance practices. Small Water System Operator Training Certificate - (Preferred) WHMIS Training ï‚ Heavy Equipment Operator Certificate. Marine Emergency Duties training and SVOP Certificate(Preferred) Minimum of Standard First Aid and CPR Level C. High school diploma or GED required; Bachelor s degree preferred.

Skills & Abilities -

Ability to work with hand tools and power equipment. Strong decision-making skills when working with ambiguous information. Working knowledge of mobile and web-based systems skills. Ability to manage and oversee 3rd party vendors. Ability to hold vendors accountable to deliverables. Well-organized and strong communication skills. Detail-orientated with an aptitude for problem-solving and risk mitigation experience. Familiarity with commercial kitchen equipment (both hot and cold side) a plus. Self-starter with ability to thrive in a fast-paced environment. Must have own vehicle and valid driver s license. (Truck and trailer are an asset) 3-5 years relevant work experience in various roles as an asset, fleet, maintenance, or facilities technician required with focus on fulfilling and coordinating service requests for asset maintenance and reliability. Previous field service or support in the rental vehicle, electric bikes, commercial fleet vehicle, construction or commercial maintenance industries preferred. Current or previous industry certifications preferred.