Job Description

Job Description

The Network Delivery Manager is a seasoned professional with 15-20 years of hands-on experience in the network domain, demonstrating a proven track record of operational management and strategic leadership. This role requires direct oversight of large-scale enterprise networks comprising 1,500 or more devices, spanning Data Center, Campus Wired/Wireless, and WAN environments. The candidate must have led teams of over 70 engineers, driving performance, mentoring talent, and ensuring seamless collaboration across teams.

Expert-level proficiency is expected in platforms such as Cisco Nexus, Catalyst Switches, ISR/ASR Routers, Check Point and ASA firewalls, F5 Load Balancers, Solarwinds, Palo Alto SD WAN, and Infoblox, Zscaler Proxy. The Network Delivery Manager will leverage this expertise to ensure the highest standards of network reliability, security, and availability. Demonstrated operational exposure to managing large, complex networks is essential, along with a commitment to driving improvements and achieving operational excellence.

Key responsibilities include ensuring customer satisfaction by proactively recognizing support gaps, anticipating blockers to service improvements, and organizing resources for maximum efficiency. The candidate must possess a strong understanding of the ITIL framework, with hands-on experience in major incident handling, escalation management, and client management. Comfort in interacting with senior leadership, including Director and CTO-level stakeholders, is vital, as is flexibility to support 24/7 operational demands.

As the single point of contact for complex network operational deliverables and initiatives, the Network Delivery Manager will drive continual service improvements, foster a culture of excellence, and maintain clear communication channels with clients and internal teams. This role requires a results-oriented professional who can deliver strategic value in high-pressure environments while maintaining a sharp focus on operational priorities and customer outcomes.

Mandatory Skills: Cisco Routing and Switching .

Experience: 8-10 Years

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.