Medical Office Assistant – Calgary, AB

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca.

About this opportunity

Are you an experienced office administrator with a strong commitment to the highest quality customer service? If so, CBI Health has an excellent opportunity to apply your skills in an orthopaedic surgery practice environment. As a casual Medical Office Assistant at our Sunridge Health Centre, you will build upon your past administrative experience to ensure our office operates at peak efficiency while upholding our high standard of client-centred care.

Take an inside look at what you’ll do each day

• Provide excellent customer service
• Schedule appointments
• Process referrals
• Answer and triage phone calls
• Electronic faxing, scanning, filing and chart prep
• Exam room prep

What you need to be successful

• Experience in customer service and a commitment to high-quality client care
• Previous EMR (Accuro) and specialist office experience are assets
• Punctuality and an excellent attendance record
• Commitment to being reliable, responsible and eager to learn
• Comprehensive knowledge of healthcare as well as organizational/specialist office practices, procedures and standards
• An ability to prioritize, recognize and use good judgment when appropriate
• Proficiency in English, both written and verbal
• Excellent organizational and time management skills
• Well developed interpersonal skills, including the ability to handle multiple duties
• The ability to maintain confidentiality
• A pleasant and courteous approach to interacting with clients in person and on the phone
• Keyboarding at 40 w.p.m.
• An ability to adapt in a fast-paced, demanding specialist office needs

What CBI Health offers you

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible hours, which allow work-life balance and focus on quality of life

Inclusion Matters

We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.