Wellness Intake and Triage Coordinator

Full-Time Support Staff (2 positions)

Reporting to the Manager, Mental Health & Wellbeing, the Wellness Intake & Triage Coordinator serves as the first point of contact for students, faculty, staff, and community members seeking support through Student Accessibility Services and Mental Health & Wellbeing. The Coordinator supports a welcoming and responsive environment through reception, intake, scheduling, and related administrative functions. The role involves identifying the nature and urgency of student needs, screening requests for risk alerts, coordinating appointments, and facilitating timely connections to appropriate care resources. The Coordinator also supports urgent student concerns by following departmental procedures, providing initial de-escalation and grounding support, and escalating matters to clinical team members or management as required. Through compassionate student engagement, sound judgment, and strong organizational skills, the Coordinator contributes to timely access to services and a safe, supportive campus environment.

The successful candidate will have a Bachelor of Social Work (BSW) from a recognized college combined with OCSWSSW registration and one (1) to three (3) years of experience in a social service or post-secondary setting.

This position is classified at Wage Grade 60, with a wage range from $28.70 per hour (Step 1) to $36.34 per hour (Step 9). Placement within the salary range will be determined based on the candidate’s relevant experience, skills, and qualifications, as well as internal equity and market conditions.

Please submit your letter of application in a single PDF document (last name, first name), via email to careers@nipissingu.ca by 4:00 p.m., July 13, 2026. Please indicate on your application if you are a Nipissing University OPSEU employee.

Hiring is subject to final budgetary approval. In accordance with Article 12.05 (b) of the OPSEU Full-Time Support Staff Collective Agreement and OPSEU Part-Time Staff Collective Agreement first consideration is given to those internal applicants. The search committee would like to thank all applicants for their interest in Nipissing University. Please note that only those candidates invited for an interview will be contacted.

Nipissing University is committed to employment equity and strongly encourages applications, which may include self-identification in a cover letter from Indigenous peoples, women, persons with disabilities, persons who identify as 2SLGBTQI+ and racialized minorities.

Nipissing University must gather information from applicants to determine eligibility to work in Canada. Please include a statement in your application to identify whether you are a Canadian Citizen, Permanent Resident or are otherwise legally eligible to work in Canada.

Nipissing University will provide accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation please contact Human Resources at access@nipissingu.ca.

This is an open vacancy, and artificial intelligence (AI) will not be used in the evaluation or assessment of candidates.