Catholic Social Services is currently seeking Full-time 40 hour position for Community Outreach Housing Coordinator for our Edmonton Katharine Drexel Place. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community.

This position has a weekly schedule of 40 hours, flexible schedule based on the needs of the family, events including evening and weekends. Work Schedule - Tuesday to Saturday 11:00 am - 7:00 pm; Job application closing date: May 22, 2026.

Program Overview

Katharine Drexel Place is an emergency family shelter providing temporary living spaces for families who have lost housing following sudden income loss, illness, injury, or other financial crises. The self-contained units preserve family dignity and autonomy while providing the stability needed to rebuild their lives. Operating on the principles of Alberta's recovery-oriented systems of care, the program wraps comprehensive supports around each family through an integrated network of services.

Job Summary:
As a dedicated housing support worker, primary responsibility is to assist families in identifying housing needs, and working with them to navigate the housing system to secure safe and stable accommodation. In coordination with the larger Shelter team, contribute to an integrated, seamless delivery of services that advocates and supports families to address housing barriers that may prevent securing safe, stable housing.

• Supports persons served to build on their strengths and pursue meaningful goals, using a trauma informed, person centered approach that supports insight, reduces barriers, and encourages collaborative problem solving
• Develops individualized housing plans with persons served and sets short-term/long-term goals to achievement, providing regular check-ins and intentional conversations
• Engages with landlords, property managers, and housing providers to establish working relationships and maintain knowledge of housing opportunities
• Supports with completing housing applications, lease signings, and other necessary documentation
• Accompanies persons served on viewings (when required) and advocates on their behalf with private and public housing providers
• Facilitates training and provides coaching on housing search tools, sustainability such as tenancy rights and responsibilities, budgeting, and household management
• Supports in acquiring necessary start-up items (e.g., furniture, utilities).
• Serves as a resource for persons served and Shelter staff
• Performs other related duties as assigned to support team and organizational objectives

What This Job Requires:

• Minimum 2-year Diploma/Degree in Human Services (or equivalent).
• Minimum of 2 years’ related professional experience.
• Degree in A Social Work discipline would be an asset.
• Equivalent combinations of education and experience may be considered
• The ideal candidate will have an organized and compassionate approach to the work, strong teamwork skills, a commitment to developing positive supporting relationships, and experience supporting families.

Other qualifications include:

• Knowledge of the impact of homelessness on families and barriers to accessing and maintaining housing.
• Knowledge of the tenancy act and of landlord and tenant rights and responsibilities.
• Awareness of and sensitivity towards those with diverse needs and understanding trauma and implementing practices that provide cultural safety, choice, and empowerment.
• Proven ability to provide effective communication, collaboration, crisis intervention, and conflict management with clients.
• Demonstrated assessment, problem solving, critical thinking skills and appropriate judgment skills
• Knowledge of relevant legislation, regulations, practice standards, and practice guidelines
• Intermediate competency with Microsoft Office and other Agency computer applications.
• Demonstrated ability to act with professionalism, confidentiality, and diplomacy.
• Ability to work collaboratively as a member of a team as well as independently with minimal supervision
• Proven case documentation and effective information reporting practices.
• A reliable Vehicle, Valid Driver’s License (held for a minimum of 2 years), Vehicle Registration and Third Party Liability Insurance (amount of two million).
• Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months.
• Summary of driving record with no more than six (6) demerit points current within one (1) year.

You can apply online for Police Information Check including Vulnerable Sector Search and Intervention Record Check.

For Police Information Check, including Vulnerable Sector Search, please visit the City of Edmonton's police service website.

For Intervention Record Check, please visit the informalberta.ca

Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving records are conditions of employment and the financial responsibility of the candidate.

What We Offer:

• The salary for this position is $24.21 to $27.24 per hour based on qualifications and experience
• We offer flexibility and supportive working environment.
• Flexible benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.