Company: ClaimsPro LP - Shared Services Finance Administrative Assistant - Full-time, In-office - (Edmonton, AB Canada) Reporting to the AR/AP Manager, you will work closely with the Accounts Payable and Accounts Receivable teams, as well as other finance team members. You will be responsible for delivering effective, timely, and efficient services to internal and external clients, in accordance with the Accounting Department’s policies and procedures. We have an existing opportunity to add a Finance Administrative Assistant to our team! This position will be in-office out of our Edmonton location. The successful candidate will maintain strong working relationships with internal clients and external customer representatives. Competencies Required to Succeed Strong customer service orientation Effective written and verbal communication skills Action-oriented with a proactive approach to work Strong problem-solving skills Ability to work both independently and as part of a team Proven ability to manage multiple priorities and deadlines in a fast-paced environment Ability to work effectively within tight deadlines and high-volume workflows Strong Excel skills Responsibilities Provide in-office administrative and operational support as required Incoming mail: Sort and organize items for internal processing; complete scanning and batching activities; maintain saved documentation; and record required details in tracking logs using approved review tools Outgoing mail: Facilitate outgoing documentation as needed, including coordinating and preparing courier packages Support regular banking-related activities, including remote cheque scanning and occasional in-person deposits Review submitted documentation containing financial details to ensure accuracy, completeness, and compliance with company policy and audit requirements. Respond to internal and external inquiries in a timely and professional manner, documenting actions and resolutions for audit and record-keeping purposes Maintain accurate electronic filing systems and documentation standards Assist with audit requests by gathering and providing required documentation within established timelines Occasionally collect office mail from the designated mail depot Participate in special projects and process improvement initiatives as assigned Perform other administrative and operational duties as required Qualifications & Experience Completion of high school education Minimum 1–3 years of experience in a general administrative or office support role; related experience in a corporate or finance environment is an asset. Demonstrated strong attention to detail and accuracy Proficiency with Microsoft Office, including intermediate to advanced Excel and intermediate Word skills (pivot tables and formulas used daily) Proven organizational skills with the ability to prioritize effectively Previous experience working within a dynamic team environment considered an asset Demonstrated initiative and strong follow-up skills Ability to maintain a high level of confidentiality Demonstrated professionalism and strong work ethic Proven ability to contribute effectively within a fast-paced, high-volume team environment Ability to work independently with minimal supervision Positive team-oriented attitude Access to reliable transportation to commute to office, daily What we offer: - E-flex Benefits Program & Wellness Initiatives - Registered Retirement Savings Plan (RRSP) with 2% Match - Training, Career Development, and Employee Recognition Programs - Employee Referral Bonuses Environment/Working Conditions: We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. In the rapidly evolving world of risk management services, Davies has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the Davies experience! Note: Davies and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.