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Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2025 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

JOB TITLE: MHE Operator

Summary

Reporting to the Operations Supervisor the Material Handler is responsible for a variety of warehouse tasks using an RF and various material handling equipment. Follows best practice processes to ensure we are efficient, accurate, and provide quality and on-time orders for our customers.

Responsibilities

The material handler plays an important role in meeting customer agreements which include productivity, accuracy, and service level. Responsible for the handling of product for various operational processes, including receiving, order picking, shipping, and inventory control. This role requires the use of material handling equipment and RF technology. Follows Standard Operating Procedures to ensure quality and consistency is achieved. Completes material handling tasks as presented on the RF, scanning where possible to avoid manual keying. Participates in inventory activities including physical inventory counts and cycle counts. Moves empty pallets, depositing them at the designated pallet holding location. Keeps the warehouse clean, orderly, and free from obstructions, with all debris placed in proper containers or designated areas. Operates equipment and completes tasks in a manner consistent with company Health & Safety policies. Demonstrates respect for the organization’s values, while maintaining and upholding company policies and procedures. Other duties as assigned.

Experience

Two (2) years warehouse experience, with one year’s operating material handling equipment (MHE) with a proven track record for safety. Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie.

COMPETENCIES

Skills

Knowledge of warehouse processes, including receiving, order picking, shipping, and inventory control. Organized and strong attention to detail. Able to adapt to change and easily adopt new processes required to meet changing business needs. Able to work in a structured environment and follow instructions. Knowledge of WMS RF Scanner. Experience with Red Prairie WMS an asset.

CUSTOMER SERVICE AND “OUR WAY” CULTURE

As a team member, works collaboratively with Metro employees in a team-oriented environment. Exceptional customer service attitude. Looks for ways to say “Yes” to the customer (internal and external). Promote and support team member driven social initiatives. Follow established processes and achieve customer Key Performance Indicators (KPIs). Commitment to quality of work. Approachable, positive interpersonal style. Maintain open, honest relationships.

HEALTH & SAFETY

Without compromise, maintains a safe and clean work environment. Follows the Occupational Health and Safety Act including safety, violence and harassment laws. Reports any hazards in the workplace to management. Must not use or operate equipment in a way that puts oneself or others in danger. Must not put other workers at risk by their actions. Ensures safety accidents and incidents are immediately reported to management.

EDUCATION

Some high school, completion of secondary school diploma preferred.

CERTIFICATIONS

One or a combination of the following equipment experience and certification - Raymond Reach, Dock Stocker, Counterbalance and/or Walkie. (MHE is site specific)

WORKING CONDITIONS

Able to commit to a flexible work schedule, including overtime and weekends when required. Works 100% of their time on the warehouse floor, walking, standing, and bending. Capable of lifting up to 50lbs repeatedly and safely. Recognize that work hours and location may change.

Why Join Us

Work in an environment where safety is our first priority

The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.