Youth Worker

Thrive Transitional Program (Etobicoke)

On Site

Full Time, Permanent

Level 6

Requisition Number: TTP-2026-006, TTP-2026-007

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview

In this position the candidate will be responsible for direct implementation of Covenant House’s philosophy, mission statement and policies as they pertain to residential care. We are currently recruiting for 2 Full Time, Permanent Thrive Youth Workers. These are new roles within the organization. This schedule includes day (8am-4pm) and evening shifts (3pm-11pm). Also, 2 Saturdays per monthly rotation.

Responsibilities:

• Ongoing assessment of youths' needs; individual counseling with youth.
• Crisis intervention in situations of physical confrontation, medical and psychiatric emergencies, and for youth who have recently experienced trauma.
• Acting as an advocate for youth both within the agency as well with external agencies.
• Maintaining client files, intakes, discharges, case summaries, completion of all necessary forms pertinent to youths' plans.
• Providing direct support to Case managers

Qualifications:

• College or university degree or diploma in child and youth work or equivalent.
• Minimum two years' experience in a shelter or residential setting.
• Knowledge of adolescent developmental theory and specific issues related to street youth.
• First Aid, CPR and basic computer skills an asset.
• Ability to identify, assess and intervene with youth in crisis as individually needed.
• Ability to work from a trauma informed lens.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

Interested candidates are welcome to apply directly to this posting on or by May 29, 2026. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.