Functional Analyst Field Service Jobs in Field, British Columbia, Canada
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Field, British Columbia, Canada
Functional Analyst Field Service
Top Benefits
About the role
For our customers within the Field Service Industry, we are looking for driven colleagues who have practical experience in organizing and optimizing field operations and want to use this experience as a basis for a (new) career as a Dynamics 365 Consultant.
Profile
Who are we looking for?
You already have practical experience within a dispatch or coordinating function for managing technicians or employees on the job. Thanks to this experience, you understand well the needs and wishes of a customer within Field Service Management. It is a plus if you already have a first professional experience as a functional/business analyst or have already been involved in digitalization projects as a key user. Experience with Dynamics 365 CE is a plus, but certainly not a must. You are analytically strong so that complex customer expectations can be translated into usable solutions.
You have a can-do attitude, you are a team player and you want to learn for life
You fit in with the dynamic, down-to-earth, enthusiastic way of working that characterizes Infront You stand for quality, customer focus and flexibility You are Dutch-speaking and can express yourself fluently in English
Job Description
What will you do
In an initial phase, you will gain insight into our products and internal operations by deepening your theoretical knowledge and shadowing a senior consultant. After this induction period, you will start working on your own within a project team: You summarize the customers' needs and processes in the Field Service domain.
You organize workshops and fit-gap sessions with customer stakeholders
You elaborate the needs analysis, and based on this and the outcome of the fit-gap session, draw up the functional design You can perform configuration work yourself based on Dynamics 365 CE / PowerApps, and transfer technical work to the technical colleagues You are able to prepare a test plan and test the technical implementation You provide training to customer users, after implementation You assist the customer before and during go-live, and support the customer in the transition process after go-live
What do we offer?
The opportunity to be part of an experienced and collegial team within a dynamic, human and innovative company.
Infront focuses mainly on challenging cloud projects where teamwork with in-house colleagues is key. This way, we guarantee tailored professional and personal growth. This growth is further enhanced by personal coaching and guidance, opportunities for entrepreneurship and chances to learn during projects and during our knowledge afternoons.
In a nutshell, a challenging and varied job with not only a full consultancy salary package, but also a range of training and relaxation opportunities. After all, a healthy work-life balance is also ingrained in our culture, a balance in which everyone is given the freedom to define it themselves.
Are you ready for some oxygen?
Let us know why you are a suitable candidate.
Apply
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About Oxygen Group
Our aim is to be the leading reference for cutting edge Microsoft AI Business Solutions. Quality is our priority, it's in everything we do. That is why we only create tools that deliver genuine added value. Built on a solid foundation and reinforced by extensive expertise, we give you the peace of mind you deserve. Because even in times of change, you can count on us to be a steady and trustworthy partner that ensures you have the oxygen you need to grow. Whether it’s as a customer, as a colleague, as a company that’s part of our group or as an entrepreneur. With our no-nonsense corporate culture and the significant support you receive from our full group, we make sure you reach your full potential.