Applications Support Analyst Jobs in Fort Saskatchewan, Alberta, Canada
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Fort Saskatchewan, Alberta, Canada
Applications Support Analyst II
Top Benefits
About the role
Organization
City of Fort Saskatchewan
Region
Alberta
Application Deadline
July 9, 2026 before 23:30
Type
Temporary Full-time
Category
Information technology
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Description
Reporting to the Manager, Application Services, the Applications Support Analyst II is responsible for assessing business software needs, delivering systems integration solutions, managing corporate software implementations, and providing support services, including training when required. Working in a collaborative team environment, this role offers operational support, guidance, and direction to City staff in the effective use of computing technology.
Responsibilities Include, But Are Not Limited To
Work closely with the Manager, Application Services to implement, configure, and integrate major corporate software systems across the organization. Oversee project scope, risks, resources (internal and external), reporting periodic status including issues, risks and roadblocks, contingencies as well as resolving issues to minimize impact on approved project plan. Conduct business analysis by maintaining current knowledge of leading technologies and municipal programs and services to ensure the adequacy of the corporate software applications. Prepare detailed project plans for the implementation and integration of applications in support of new product launches with defined project deliverables and timelines. Work closely with departments to design, develop, and implement multiple concurrent corporate-wide systems, while managing development projects and application support for all corporate software applications. Establish and document operational procedures for corporate software systems and applications. Analyze and make recommendations on complex business and technical problems by developing and implementing solutions to improve the integration of corporate software applications. Diagnose and resolve complex technical problems relating to application, software and operating system, and take corrective action to minimize current and future user impact, while ensuring solutions are consistent with operational requirements.
Requirements
The successful candidate will possess a post-secondary Degree in Computer Science or related field, or a post-secondary Diploma in Computer/Technology supplemented with 5 years related experience. Ongoing professional development in Systems Integration and Database Administration is encouraged. A minimum of 5 years of related experience, preferably in a municipal environment, is required. Ideally, the incumbent will have extensive experience with Microsoft Great Plains, as well as Project Management. Experience with Database and Custom Reporting applications, including Microsoft SQL Server, SQL Query Writing, Stored Procedures, SSRS Reporting, Database Administration, Power BI, and Crystal Reports is preferred, as well as general experience with Systems Integration and Technical Support. This position requires a high level of analytical ability, excellent communication skills, and the ability to work well under pressure while maintaining accuracy and professionalism.
Hours of Work: 37.5 hours weekly, Monday – Friday
Duration: September 8, 2026 – September 1, 2028
Salary & Benefits
We believe in supporting our employees both professionally and personally. In addition to a positive and collaborative work environment, we offer the following:
Competitive wages Training/education and professional development opportunities 50% discount for you and your family to applicable City facilities This position is not eligible for benefits or pension
The City of Fort Saskatchewan offers a wage range of $50.36 to $59.25 per hour. Qualified applicants are invited to apply in confidence no later than Thursday, July 9, 2026, through the Career Portal on the City’s website at www.fortsask.ca.
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About City of Fort Saskatchewan
The City of Fort Saskatchewan is a vibrant economic and cultural hub located just 15 minutes northeast of Edmonton on the banks of the North Saskatchewan River.
Home to more than 20,000 people, the City proudly manages state of the art recreation, culture and historic amenities including 50 km of outdoor trails, a performing arts theatre and fitness centre within the Dow Centennial Centre and the 1875 – 1885 NWMP Fort Representation in historic downtown.
OUR CORE VALUES Our commitment to each other and our citizens …
RESPECT
- We treat others as we want to be treated, and value ideas and contributions.
- We work together to ensure our safety and well-being.
- We embrace sustainability so future generations can meet their needs.
INTEGRITY
- We earn trust and behave ethically.
- We are honest in all our interactions.
- We take responsibility for our actions, and follow through on our promises.
SERVICE
- We strive to serve our community equitably, and with enthusiasm.
- We commit to deliver quality service.
- We believe volunteerism is foundational to our community.
EXCELLENCE
- We forge a culture of strong communication and continuous improvement.
- We have a collective determination that what we do, we do well.
- We are innovative, results driven, and adaptable.