Marketing Agent Jobs in Montreal, Quebec, Canada
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Montreal, Quebec, Canada
Top Benefits
About the role
Who we are?
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.
Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.
How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
We are looking to fill a permanent full‑time Marketing Agent position at our Ville St‑Laurent offices.
The Marketing Agent reports to the Product Manager and supports the overall management of the product categories (management of the existing product range as well as the development of new products).
Main Responsibilities
Product & Data Support (30%) Communicate with external suppliers and maintain relationships to gather product information (specifications, photos, instructions, technical documents) Document internal databases for product creation and maintenance Ensure the accuracy and compliance of information received according to company standards Website Support (30%) Document products published on our website, including creating new product pages and updating existing ones Ensure the accuracy and integrity of published information Obtain and edit (when needed) technical drawings and instructions according to company requirements Maintain the website by ensuring that products intended for each market are properly published Customer Service Support (25%) Respond to questions from internal customers (sales, customer service) Communicate with external suppliers to provide technical support and product knowledge to internal teams Prepare and coordinate the shipment of sample orders or replacement parts Marketing Support (15%) Coordinate and track the creation of product launch materials (sales sheets, web banners) Coordinate and track the creation of marketing materials (catalogs, email marketing campaigns, trade show materials) according to established timelines
As the role evolves, additional responsibilities may include:
Assisting the Product Manager in creating sales and training tools Participating in cross‑departmental projects aimed at improving product category performance (operations, logistics, purchasing, compliance, customer service, etc.) Assisting the Product Manager in inventory management, including end‑of‑life products and new product introductions Contributing to sales development strategies for the North American market
Requirements
College diploma (DEC) in Marketing or Administration (relevant work experience in a similar role may be considered) Bilingual (French and English), both written and spoken Strong computer skills: MS Office Suite (Excel, Word, PowerPoint) Adobe Creative Suite (PDF editor) Image editing software The ideal candidate:
Is detail‑oriented, resourceful, autonomous, and organized Is pragmatic and curious Has strong communication and teamwork skills Can multitask effectively and manage priorities independently Has a natural interest in understanding how things work
What We Offer
A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation. A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment. Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all. Competitive compensation: We offer competitive base compensation based on the market. Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders. Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance. Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your
We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.
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About Richelieu Hardware
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.