Education: College/CEGEP. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory. Computer and technology knowledge: MS Word. Mac OS. MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Windows. Google Drive. Security and safety: Basic security clearance. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Standing for extended periods. Personal suitability: Client focus. Flexibility. Initiative. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night. On call. Day. Weekend.