Job description: Milestones Grill + Bar is located on the Mezzanine level of the Marriott on the Falls directly overlooking Niagara Falls. Our full service restaurant and bar provides an upscale, cool and casual atmosphere. Whether our Guest is traveling on business or taking much needed vacation, our mission is to always exceed the expectations of our guest. Job Summary: We are currently looking for a passionate, dedicated and detail-orientated Food and Beverage Server to join our Milestones Grill + Bar team. The Milestones Grill + Bar Server will approach our guests in an attentive, friendly and service-oriented manner and provide each guest with a dining experience that will be remembered long after their stay. What you’ll be doing: Warmly welcome guests and promptly attend to tables. · Take guests food and beverage orders, making recommendations, advising of menu options and assist with special requests. · Serve food and beverages to the table promptly following appropriate procedures. · Communicate with the kitchen regarding menu questions, dietary requirements and special requests. · Record transactions in the MICROS system correctly and timely · Check-in with guests from time to time to assure satisfaction with each course and beverage · Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. · Clean tables, complete closing duties and re-stock tableware and other supplies. · Attend daily stand-up meetings at start of shift. · Work safely and in compliance with all health, safety, and sanitation standards. · Perform any and all other tasks, which are assigned by management. What we’re looking for: · Great conversational skills and teamwork-oriented individual. · Positive and outgoing personality. Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products. Previous equivalent server experience in a dining room environment. Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention. Ability to quickly respond to changing work volume; high-energy level/speed. Ability to work independently with minimal supervision. Must be available holidays and weekends. Smart Serve Certification is required. Some Benefits Milestones Grille + Bar Employees Enjoy: · Growth and development opportunities within the Hotel. · Working with professional and great team members under Milestones Grill& Bar + Marriott Standards Complimentary daily staff meal “lunch, dinner and midnight” Immediate access to the Friends and Family hotel discounts at any participating Marriott Hotels worldwide. Complimentary Staff parking; complimentary bike storage facilities. Shower and locker facilities. Complimentary Company sponsored events. Milestones Grill & Bar at Marriott on the Falls is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Why Work For Canadian Niagara Hotels? No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization. Benefits We Offer Our Associates: Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits. Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties. Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name. Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario. Convenient Parking - Complimentary or reduced-rate parking, based on the specific location. Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance. This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us! https://canadianniagarahotelscareers.ca/ Follow Canadian Niagara Hotels on Social Media #TEAMCNH Placement within the hiring range is based on skills, experience and accomplishments in comparable roles We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy We thank all applicants for their interest, however, only those selected for an interview will be contacted We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.