Linde Canada Inc.

Sleep Lab Admin (full time)

North York, ON, Canada | req29258

This position is responsible for the coordination of telephone referrals, verification of criteria and appropriates funding in setting up clients for home oxygen therapy and related healthcare services. Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients.

What you will enjoy doing*

• We’d want you to join our regular sleep lab meetings so you stay aligned with the team and what’s happening day to day.
• You’ll be a key point of contact—answering questions from both physicians and patients, and helping book sleep study appointments.
• Part of the role is making sure every requisition comes in properly and gets reviewed by our medical director before moving forward.
• Keeping patient files organized and complete is really important, since accuracy is critical in this environment.
• You’d also be confirming appointments with patients about two days in advance to minimize any last-minute issues.
• If there are cancellations or no-shows, you’ll need to proactively notify the referring physicians.
• We rely on good documentation, so you’ll be recording all phone interactions with both patients and physicians in the patient chart.
• And of course, there are some general office tasks as well—things like filing, mailing, and ordering supplies to keep everything running smoothly.

What makes you great*

• From an education standpoint, we’re looking for someone with at least a high school diploma or equivalent—pretty straightforward there.
• Ideally, you bring around two years of customer service experience, since you’ll be interacting with patients and physicians regularly.
• If you’ve had any retail or sales experience, that’s definitely a plus, as it helps with communication and relationship-building.
• Strong communication and interpersonal skills are really important in this role, along with being highly organized in how you manage your work.
• You’ll also need to be comfortable using computers, as a lot of the work involves managing records and systems.
• Safety is a big priority for us, so we’re looking for someone who takes that seriously in everything they do.
• A big part of the role is building and maintaining relationships—with both existing and new clients—while staying aware of opportunities to support growth in our homecare services.
• And finally, it can get busy at times, so being able to multitask and stay calm under pressure will really set you up for success.

Why you will love working with us

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

This is a replacement position with an annual salary range of $57,255 – $58,200.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, driver’s license and abstract review, and may also include reference checks, employment and education verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.

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