Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Prime Hires is seeking a skilled Disability Administrator I to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to convert or extend

Pay Rate: $18 per hour Location: Remote Location Type: Remote Business Hours: Monday-Friday, 8:00 AM – 4:00 PM

Job Responsibilities

Reviewing and assessing risk for external communications to ensure we are in compliance with privacy protocols with adherence to client specific communication guidelines requiring attention to detail to prevent privacy breaches. Thoroughness and follow up to reconcile inconsistent or inaccurate information using excellent communication to provide feedback to case managers and leaders when guidelines and expectations are not met for privacy and confidentiality and email content. Analyzing communications to document and track trends for continuous improvement. Handling group email inbox expeditiously to meet turnaround times while maintaining quality. Assist with other case management related administrative tasks - email communications, tool referrals, processing invoices etc.

Experience & Qualification Requirements

Post- Secondary degree required. 0-2 years of experience in Bilingualism (English/French) required. Proficiency using Microsoft Office Suite (Outlook, Teams, Excel, OneNote, OneDrive, Power Point), and Adobe. Ability to probe, investigate, apply critical judgement, problem solve and take ownership of discrepancies/issues and see through to resolution. Disability management and/or Group benefit knowledge will be an asset. Background in a health-related field and/or administrative office setting, will be an asset. How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.