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Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place!

Lightspeed is looking for a Product Designer II to join our Wholesale team in Toronto or Montreal, Canada. The team designs the NuORDER experience brands and buyers use to work with one another, and is now reshaping it: bringing discovery, ordering, and brand relationships into a unified flow. You'll help bring it to life through iterative design and delivery.

The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.

Please note that candidates must be based in Ontario or Quebec and available to work Eastern Standard Time (EST) hours to be eligible for this opportunity.

What you’ll be doing:

• Shaping the Buyer Experience: Design across the experiences buyers use most, and help make every step from browse to purchase clearer and more cohesive.
• Supporting the Brands: Improve the tools brands rely on to merchandise their products, manage assortments, and grow stronger relationships with retailers.
• Turning Data into Decisions: Leverage unique insights from the Lightspeed Retail offering to help brands and buyers make confident calls about what to stock, reorder, and prioritize.
• Problem Solving: Own and lead full design cycles for features or a product area, comfortable reaching out for guidance when needed. Participate in design reviews and working sessions, helping the team develop effective and thoughtful solutions. Translate requirements and ideas into clear, usable product features. Contribute in design reviews and help refine solutions with the team. Proactively explores and integrates AI and emerging technologies to shape your approach.
• Embedding Systems Thinking: Have UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understanding of how to use design systems to best ensure consistency across platforms and contribute to its improvement
• Driving User-Centricity: Use research and data insights to inform design decisions. Collaborate closely with product managers and engineers to align on user needs, ensuring designs balance usability with business goals.
• Collaboration: Work closely with cross-functional partners and contribute positively to team culture. Be open to feedback and eager to learn from peers and senior designers.

What you need to bring:

• At least 4 years of practical, in-house product, UX/UI design experience. Applied experience with an e-commerce or B2B facing brand, with multi-sided marketplaces.
• Clear communication skills. You can explain design decisions and collaborate effectively with teammates and stakeholders.
• Solid visual design skills and attention to detail, with a drive to continuously refine craft
• A curiosity to learn and adopt new tools, including how AI can enhance the user experience and improve your design process.
• Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
• An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
• An understanding and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
• An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $85,000 - $100,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario (update to BC if posted in Vancouver) and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

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To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.