We are hiring an Assistant Vice President, Commercial Asset Management!

Reporting To

Vice President, Commercial Operations

Full-Time/Part- Time

Full-time

Posting Date

July 1, 2026

Closing Date

July 10, 2026

Salary Range

$140,000-$175,000

Hours Of Work

8:30 a.m. – 5:00 p.m.

Grade

Office Location:

20.3

Toronto, ON

Great location! Steps away from the main public transit station

What We Offer

Highly competitive compensation package which includes, benefits, and career advancement opportunities!

Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Assistant Vice President, Commercial Asset Management provides strategic leadership and end-to-end oversight of the commercial asset management function. This role is accountable for the performance, efficiency, and risk management of commercial asset management operations, ensuring strong execution across the mortgage lifecycle.

The AVP leads the Commercial Asset Management teams, drives team engagement, and oversees key departmental initiatives, ensuring alignment with organizational objectives and fostering a high-performing, collaborative culture. The role is responsible for overseeing collections and annual financial reporting, mitigating risk, improving processes, and driving efficiencies to support business growth and operational excellence.

Working in close partnership with investors, internal stakeholders, and Finance, the AVP ensures alignment of commercial asset management strategy, reporting, controls, and performance outcomes.

How You Will Contribute

Key responsibilities include:

Lead and oversee the teams, promoting strong team engagement, development, accountability, and a high-performance culture. Oversee operations, including collections, annual financial reporting, portfolio monitoring, borrower post funding requirements, and service delivery standards. Provide strategic oversight of borrower reporting and annual financial reporting processes, ensuring required deliverables are monitored, escalated, and completed in alignment with internal standards, investor expectations, regulatory requirements, and portfolio risk management objectives. Manage CMHC post-funding conditions, ensuring requirements are tracked, completed, escalated, and reported in accordance with CMHC expectations and internal standards. Act as a subject matter expert on CMHC requirements, providing guidance to the team and internal stakeholders on CMHC-related policies, procedures, reporting requirements, and compliance expectations. Identify, assess, and mitigate operational, borrower, investor, and portfolio risks through effective controls, proactive monitoring, and timely escalation. Lead departmental initiatives focused on process improvement, scalability, workflow optimization, and operational efficiency. Partner with investors, internal stakeholders, and Finance to support commercial asset management strategy, reporting alignment, and performance outcomes. Act as a key liaison across underwriting, servicing, capital markets, Finance, and other internal departments to ensure seamless coordination and delivery. Establish, monitor, and drive accountability for departmental KPIs, ensuring continuous performance improvement, transparency, and measurable results. Provide oversight of reporting and analytics, delivering insights into portfolio performance, collection rates, annual financial reporting, and operational metrics. Maintain, improve, and ensure execution of policies and procedures for Commercial Asset Management. Build and manage education and training initiatives for new and existing employees. Coordinate interdepartmental efficiencies to support high-quality commercial mortgage servicing, reporting, and asset management. Manage and resolve escalations, providing guidance and support on complex borrowers, investors, and operational matters. Provide ongoing feedback, coaching, and development support to team members. Stay current with industry, regulatory, investor, and market trends impacting commercial asset management. Adhere to policies and procedures to ensure AML requirements are met, when applicable.

The Experience You Need

Industry Experience: 7-10 Years of progressive experience in commercial mortgages, commercial lending, or real estate finance Leadership (or Management) Experience : 7-10 Years experience in leadership of operational teams. Education: Bachelor’s degree in finance, economics, commerce, law, accounting, or a related field. Language Requirements: English requirement.

Relationships

External Customers Senior management at other financial institutions, Investors, Auditors, Regulators, Brokers, Canada Mortgage Housing Corporation, Appraisers, Solicitors, and Commercial Customers/Borrowers

Internal Customers: Interdepartmental team members including Finance, and Capital Markets to ensure a fluid and transparent First National customer experience

Working Environment And Physical Demands Analysis

Office environment Periods of high volume with tight timelines Long periods of stationary position/sitting Prolonged periods of repetitive movement (i.e. using a keyboard and mouse) Long periods of time in viewing a computer screen Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up) Extensive training programs to set our employees up for success Modern office environment conducive to collaboration Supportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year

The Team You’ll Join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

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